LODGE GUEST SERVICE AGENT
| Verified Pay check_circle | Provided by the employer$16 per hour |
|---|---|
| Hours | Full-time |
| Location | Suttons Bay, Michigan |
Compare Pay
Verified Pay check_circleProvided by the employer$13.3
$16.00
$28.57
About this job
Job Description
Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork.
JOB SUMMARY
We are seeking a competent individual to be part of our Lodge team. Responsible for assisting guests with check in and check out, handles guest concerns and provides continuous customer service.
RESPONSIBILITIES
- Administer guest check-in and check-out making sure all procedures are followed
- Review all arrivals
- Pre-register and produce key packs
- Monitor guest count and room inventory
QUALIFICATIONS
Must be at least 18 years of age with a high school diploma, a GED or equivalent experience. Prior front desk or reservations experience is preferred. Prior customer service experience is required.
We look forward to having you join our team and being a part of our mission.
Afternoon shift 4:00 pm - 12:00 am.
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