Care Coordinator
•Today
| Verified Pay check_circle | Provided by the employer$55000 - $60000 per year |
|---|---|
| Hours | Full-time, Part-time |
| Location | Frankfort, Kentucky |
About this job
Job Description
Job Description
Care Coordinator
Reports To: RN Executive Director
FLSA Status: Exempt
FLSA Status: Exempt
Position Summary
The Care Coordinator is responsible for comprehensive management of Medicaid authorizations, medical appointments, case coordination, and interdisciplinary team communication across residential, ADT, and community-based services. This role serves as the central point of contact ensuring medical needs, regulatory compliance, and care continuity for all persons served.
Scope of Responsibility
- State Medicaid POC and authorization management
- ABI Waiver Medicaid POC and authorization management
- Medical appointment scheduling and coordination
- Medication management coordination with RN Executive Director
- ADT Team supervision
- Case management and guardian communications
- Provider communication and follow-ups
- Interdisciplinary team coordination
What This Role Owns
- Medicaid & Authorization Management: All State Medicaid and ABI Waiver authorizations, submissions, and tracking
- Medical Coordination: Scheduling and completion of all medical appointments
- Case Management: Primary point of contact for case managers and guardians on all cases
- Team Supervision: Oversight of ADT Team operations
- Clinical Support: Coordination with RN Executive Directors on medication management and program support
- Transportation Logistics: Arrangement and scheduling of medical transport
- Provider Follow-Up: Tracking of provider recommendations and pending documentation
- Communication Hub: Medical updates across all departments and stakeholders
- Record Accuracy: Medical coordination and authorization documentation
Core Accountabilities
- Medicaid authorization compliance and timeliness
- Medical appointment coordination and completion
- ADT Team performance and workflow
- Provider and guardian communication
- Interdisciplinary team collaboration
- Tracking and follow-up systems
- Documentation accuracy and audit-readiness
Key Responsibilities
Medicaid & Authorization Management
- Manage all State Medicaid Plan of Care (POC) and authorization processes
- Oversee ABI Waiver Medicaid POC and authorization management
- Ensure timely submission, tracking, and renewal of all authorizations
- Maintain compliance with Medicaid requirements and deadlines
Medical Appointment Coordination
- Schedule and track all medical, dental, and specialty appointments
- Coordinate transportation and logistics for all medical appointments
- Communicate appointment details to staff and ensure attendance
- Track missed appointments and reschedule promptly
- Ensure provider recommendations are communicated to nursing and leadership
- Maintain comprehensive logs of appointments, follow-ups, and outcomes
Clinical Collaboration
- Work directly with RN Executive Director on medication management for residential homes
- Provide coordination and support to RN Executive Director #2 for Frankfort program operations
- Ensure clinical protocols are followed across all service locations
Case Management & Communication
- Serve as primary Point of Contact for all case managers and guardians
- Manage all case-related emails and interdisciplinary team communications
- Facilitate coordination between clinical, residential, ADT, and community teams
- Follow up on pending medical documentation or provider responses
Team Supervision
- Supervise ADT Team
- Coordinate workflow between ADT Team, transport personnel, and ADT PRN staff
- Ensure seamless patient transitions and transfers
Documentation & Compliance
- Ensure all records are organized, accurate, and accessible for audits
- Maintain tracking systems for authorizations, appointments, and follow-ups
- Support documentation needs across departments
Other Duties
- Perform other duties as assigned by RN Executive Director
Performance Metrics
- Authorization submission and approval timeliness
- Appointment completion rate
- Missed appointment rate and resolution time
- Timeliness of provider follow-ups
- Accuracy of tracking logs and documentation
- Communication effectiveness with stakeholders
- ADT Team performance indicators
- Case manager/guardian satisfaction
Minimum Qualifications
- High school diploma required; Associate's or Bachelor's degree preferred
- Experience in healthcare coordination, case management, or Medicaid authorization preferred
- Knowledge of Medicaid waiver programs (ABI Waiver experience a plus)
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Proficiency with healthcare documentation systems
- Ability to supervise and coordinate team activities
- Detail-oriented with strong follow-through capabilities
Preferred Qualifications
- Experience with ABI (Acquired Brain Injury) populations
- Previous supervisory experience
- Familiarity with interdisciplinary team coordination
- Knowledge of transportation coordination for medical services
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1298676987 Posted: 2026-10-15 Job Title: Care Coordinator
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