Tow Operator

The Tow Operator will primarily use a wheel-lift tow truck to safely tow and load vehicles. Working within a small team of 2-5 members, the operator will engage in moderate customer interaction while responding to roadside incidents and vehicle recovery needs. The role may require occasional extended shifts to ensure timely service and assistance.

Responsibilities

• Operate wheel-lift tow truck to tow and load vehicles efficiently and safely
• Perform vehicle loading and securing maneuvers with care and precision
• Interact professionally with customers to provide assistance and clear communication
• Collaborate effectively within a small team to coordinate towing operations
• Respond to accident scenes and roadside emergencies as required
• Work occasional extended or overnight shifts to meet service demands

Preferred Qualifications

• 1+ years of experience in towing operations
• Proficient in vehicle operation and safety procedures
• Strong customer service skills with effective communication
• Knowledge of accident scene management
• Basic vehicle maintenance skills
• Problem-solving aptitude in dynamic environments