Medical Front Desk & Patient Experience Coordinator
•Today
| Verified Pay check_circle | Provided by the employer$18 per hour |
|---|---|
| Hours | Part-time |
| Location | Buffalo, New York |
About this job
Job Description
Job Description
Part-Time | Synergy Nutrition & Wellness | Williamsville, NY
About Us
At Synergy Nutrition & Wellness, we believe healthcare should treat the whole person—not just symptoms. Our integrative wellness center combines holistic nutrition, muscle testing, family practice medicine, and Eastern + Western healing modalities to help patients truly thrive.
We’re a fast-growing, mission-driven practice looking for an energetic, organized, people-loving superstar to join our front desk team.
If you’re passionate about wellness, love connecting with people, thrive in a fast-paced environment, and want to be part of a team that genuinely changes lives—we’d love to meet you.
Who We’re Looking For
You are:
- Positive, proactive, and dependable
- A natural multitasker who stays calm under pressure
- Friendly, professional, and confident communicating with patients
- Passionate about holistic health and wellness
- A true team player who jumps in wherever needed
- Organized, detail-oriented, and solution-focused
- Excited to grow within a purpose-driven wellness practice
Position Overview
As our Medical Front Desk & Patient Experience Coordinator, you’ll play a key role in supporting the daily operations of our holistic medical and wellness practice.
You’ll be the first point of contact for patients—creating a warm, welcoming experience while helping keep the practice running smoothly and efficiently.
This is more than a front desk role—it’s an opportunity to become an essential part of a collaborative healthcare team.
Responsibilities
- Welcome and assist patients with warmth, professionalism, and compassion
- Manage front desk operations and maintain a calm, organized environment
- Schedule appointments across multiple wellness and medical services
- Answer and manage phone calls, texts, and patient communications
- Support patient follow-up, compliance, and reactivation efforts
- Assist with intake forms, charting, and administrative documentation
- Coordinate provider schedules and daily workflow
- Process payments and support overall patient experience
- Help improve systems, organization, and office efficiency
- Occasionally assist with social media or in-office wellness content
Preferred Experience
- Front desk, administrative, medical office, or customer service experience preferred
- Experience with Mindbody, Google Workspace, and Praxis EMR is a bonus but not required
- Strong communication, organizational, and computer skills required
Schedule & Compensation
- Part-Time | Approximately 28 hours/week, 9-5, M-TH
- Starting at $18/hour based on experience
Perks & Benefits
- Employee discounts on wellness services & supplements
- Free Sauna + Foot Detox sessions
- Discounted IV Therapy & Injection Services
- Growth and advancement opportunities
- Supportive, wellness-focused team culture
Why Join Synergy?
This is an opportunity to grow with a team that is passionate about holistic healthcare, patient transformation, and creating a positive impact in our community.
We’re building something special—and we’re looking for aligned, motivated people who want to grow with us.
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1298755678 Posted: 2026-09-30 Job Title: Medical Desk Patient Coordinator
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