Food Beverage Manager

FOOD & BEVERAGE MANAGER

The Hanover Theatre

Reports To: Café & Concessions Operations Manager – Carol Shick

Direct Reports: Bartenders, Barbacks

Schedule: Event-driven; significant evening, weekend, and holiday work required.

Position Summary

The Food & Beverage Manager owns day-to-day bar and concession operations across The Hanover Theatre, JMAC, FSS, and Special Events—staffing, cash and inventory controls, purchasing, beverage program development, and floor-level service execution—and serves as Manager on Duty (MOD) for all main stage events.

Key Responsibilities

Staffing & Scheduling

• Publish monthly bar staff schedules by the 15th for Hanover, JMAC, FSS, and Special Events.
• Coordinate volunteer concession staffing; integrate volunteer coverage with paid bar shifts as needed.

Cash Handling, Reconciliation & Tips

• Prepare cash bags from the safe and distribute to bartenders at the start of each shift.
• Reconcile bartender closing totals against drawer counts and Square reporting; secure cash and complete daily bank deposits.
• Maintain small-bill inventory by exchanging large denominations; conduct monthly safe count with Finance.
• Maintain a weekly tips spreadsheet for all bar staff and email to Operations Director & Finance.

Purchasing & Inventory

• Manage purchasing of alcohol, concession food and candy, paper goods, non-alcoholic beverages, and logo cups for Main Stage, FSS, and JMAC.
• Conduct monthly inventory of all bars and storerooms at Hanover and JMAC; maintain end-of-shift inventory sheets at each bar.

Beverage Program

• Develop specialty cocktails aligned with events and seasonality.
• Partner with the in-house marketing team to produce drink signage for bars.

Event Floor Supervision

• Serve as MOD for all main stage events; conduct check-ins on smaller events at JMAC.
• Resolve service, staffing, and guest issues in real time; ensure compliance with responsible beverage service requirements.

Meetings & Communication

• Lead/attend Thursday 10:00 AM Events & Logistics meeting (all staff): next 10 days of activity and prior-week recap.
• Lead/attend Thursday 1:00 PM detail meeting focused on upcoming event staffing and shift-level execution.

Qualifications

Required

• Prior F&B or bar management experience in a venue, theater, hospitality, or event environment.
• Demonstrated staff scheduling and team supervision experience.
• Strong cash handling, reconciliation, and reporting skills; proficiency with spreadsheets.
• TIPS (or equivalent) responsible beverage service certification, or ability to obtain within 30 days of hire.
• Availability for evenings, weekends, and holidays consistent with the event calendar.

Preferred

• Working knowledge of Square POS.
• Experience coordinating volunteer staff.
• ServSafe or equivalent food handler certification.

Physical Demands & Work Environment

Extended standing and walking; lifting up to 50 lbs. (kegs, cases, supplies); frequent movement between bar locations during events in a fast-paced, high-volume public venue

Company Overview
Peppers Artful Events is an off-premise catering company dedicated to creating memorable events with delicious food and professional service. We prioritize sourcing fresh, local ingredients and incorporate sustainable practices like maintaining an herb garden.