Construction Warranty Coordinator

Headquartered in Clearwater, Florida, Park & Eleazer Construction is an exciting and rapidly growing company specializing in Commercial Construction with a High End Residential/Multifamily Division. Our work includes many sectors including automotive, self storage, retail, office, municipal, multifamily, etc.

We are on the lookout for quality people looking to make an impact on both our organization and all those we come into contact with.

Responsibilities

Warranty Coordinator

Park & Eleazer Construction is seeking a highly organized and service-oriented Warranty Coordinator to manage warranty requests for completed construction projects. This client-facing role will coordinate communication between clients, internal project teams, and subcontractors while tracking requests through completion. The position will also cross-train to support our Project Administration team as needed.

Primary Responsibilities – Warranty Coordination

• Serve as the primary point of contact for incoming client warranty requests and accurately enter and maintain information within company systems.
• Coordinate with Project Managers, Superintendents, field personnel, and subcontractors to evaluate reported issues and establish appropriate next steps.
• Coordinate site visits, inspections, corrective work, scheduling, and site access as needed.
• Participate in discussions regarding reported conditions, scope of work, and corrective action while ensuring technical and warranty determinations are made by the appropriate project team members.
• Maintain clear and professional communication with clients, internal teams, and subcontractors regarding status, responsibilities, schedules, and expectations.
• Track open warranty items and proactively follow up with responsible parties through completion.
• Maintain accurate documentation of communications, photographs, site visits, corrective work, and final resolution.
• Escalate unresolved, disputed, or time-sensitive issues to the appropriate project leadership.

Secondary Responsibilities – Project Administration Support

The Warranty Coordinator will cross-train on the responsibilities of the Project Administrator position and provide support to the Project team when workload, staffing, or project needs require.

Support may include project documentation and document control, subcontract and purchase order administration, subcontractor compliance, project billing and accounting support, closeout documentation, and other administrative support for project teams.

Qualifications

• Strong organizational and time-management skills with the ability to manage multiple open items and competing priorities.
• Comfortable communicating with clients, construction professionals, field personnel, and subcontractors.
• Ability to participate in construction-related discussions, document decisions and action items, and coordinate appropriate follow-up.
• Strong follow-through and a proactive approach to obtaining information and keeping items moving.
• Professional and customer-service-oriented approach, particularly when working with clients experiencing an issue with a completed project.
• Ability to work independently while recognizing when an issue requires involvement or escalation to project leadership.
• Proficiency with Microsoft Office applications.
• Experience with Procore or similar construction management software is a plus.
• Previous experience in construction, project coordination, warranty/service coordination, property management, or a related field is preferred.

Why pick us:

Competitive Salary

· Bonus program

· Company Emphasis on work/life balance

· Leadership and Education investments

· IRA Retirement plan with company match

· Wellness Reimbursement to Assist in Your Fitness and Wellness

· Generous PTO policy

· Additional Time off: 8 Paid Holidays

· Veterans Day Off for our Veteran Team Members

· Volunteer Time Off: 2 paid days to devote to volunteering for the nonprofit of your choice.

· Team Member Referral Bonus Program

· Adoption Assistance

· Direct Deposit Paycheck

· Weekly Pay Schedule

· Fun Environment