Ophthalmic Technician

Job Title: Entry Level Ophthalmic Technician / Retina Technician

Location: Norwich, CT

Schedule: Monday - Friday, 7:45 AM - 4:00/5:00 PM (30-minute lunch break)

Job Type: Full-time

We are seeking a detail-oriented, reliable, and compassionate Entry-Level Ophthalmic Technician to join our fast-paced clinical team in Norwich, CT. In this role, you will play a key part in optimizing clinic workflow, administering diagnostic testing, assisting with minor in-office procedures, and delivering exceptional patient care.

We welcome recent graduates seeking to build a rewarding career in healthcare! We offer training for ambitious candidates ready to learn clinical skills in a specialized medical practice.

• Patient Workups & History: Interview patients, document chief complaints, record comprehensive medical/ocular histories, check blood pressure, and dilate pupils for examination.

• Diagnostic & Clinical Testing: Perform visual acuity, extraocular movement, confrontational visual fields, applanation tonometry, OCT testing, and fluorescein angiography.

• Procedure Assistance: Prepare exam rooms and assist physicians with in-office minor procedures, including laser surgeries and ocular injections.

• Chart Documentation: Accurately update Electronic Medical Records (EMR) while adhering to strict medical, diagnostic coding, and procedural guidelines.

• Patient Education & Communication: Clearly convey physician orders, medication/drop instructions, and pre- or post-procedure care to patients.

• Room & Equipment Maintenance: Maintain clean, stocked exam rooms, track injectable medications, follow safety protocols, and perform preventive equipment maintenance.

• Compliance: Strictly follow all HIPAA, OSHA, and practice compliance standards to secure patient health information.

Required:

• High School Diploma or GED (Bachelor's degree welcomed - great fit for recent healthcare/science grads!)

• Strong knowledge of basic medical terminology and comfortable learning EMR software

• Excellent written and verbal communication skills

• Ability to obtain CPSS certification within 6 months of hire

• Ability to complete annual online OSHA and HIPAA training

Preferred:

• Active COA, COT, or COS certification (or willingness to earn COA within 12 months of hire with team support)

• Knowledge of outpatient practice regulations and multi-physician clinic workflows

• Hours: Standard shift starts at 7:45 AM (clinic opens at 8:00 AM) and ends around 4:00-5:00 PM. Flexibility for occasional early mornings or late evening wrap-ups is required.

• Physical Demands: Requires periods of sitting, standing, bending, and light lifting. Excellent hand-eye coordination, dexterity, visual acuity, and hearing are necessary to operate specialized testing equipment and surgical instruments.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?