Patient Care Associate

Patient Care Associate | Full Time

Heritage Imaging is seeking a compassionate, customer-focused Patient Care Associate (PCA) to support MRI and CT operations while ensuring an exceptional patient experience. In this role, you will work closely with technologists, patients, physicians, and healthcare facilities to facilitate a safe, efficient, and patient-centered imaging environment. 

About Heritage Imaging

Heritage Imaging is a leading provider of mobile diagnostic imaging solutions, specializing in MRI, PET, and CT rental services for hospitals, clinics, and healthcare practices across the United States. The company helps healthcare organizations establish and expand imaging programs by providing equipment, technologists, and ongoing support, serving more than 30,000 patients annually.

About the Role

The Patient Care Assistant will assist with patient preparation, support imaging procedures, and help ensure a positive patient experience while maintaining a safe and professional environment.

Location:  Durango, Colorado @ Common Spirit Mercy Medical
Status:  Full Time

Schedule: Monday thru Thursday

Pay Range: $20-25/hour

What You'll Do

• Welcome and support patients throughout their imaging visit.
• Explain procedures and help ensure a positive patient experience.
• Assist with patient check-in, positioning, and transport.
• Support MRI and CT workflows under the direction of imaging technologists.
• Maintain mobile imaging unit readiness and organization.
• Follow safety protocols and site-specific procedures.
• Adhere to MRI safety, patient screening, and HIPAA requirements.
• Support patient safety and emergency response procedures.
• Follow company policies, facility guidelines, and regulatory standards.

Qualifications

• Current CPR certification or ability to obtain certification upon hire.
• 1 year of MA experience preferred.
• Experience with IV starts or willingness to learn.
• Experience in healthcare, patient care, medical office, or customer service environments preferred.
• Experience working with MRI, CT, radiology, or related healthcare services is a plus.
• Proficiency with basic computer applications, including Microsoft Office 365.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to assist patients with mobility needs.
• Ability to lift and move up to 25 pounds as needed.

Full-Time Benefits (30+ hours/week)

Heritage Imaging offers a comprehensive, competitive benefits package, including:

• Medical (3 plan options), Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Company‑paid Life Insurance (1x annual salary)
• Voluntary Life Insurance
• Company‑paid Long‑Term Disability
• Short‑Term Disability
• Accident & Critical Illness Plans
• Identity Protection
• 401(k) with Employer Match after 90 days
• PTO begins accruing immediately—no waiting period
• 8 paid holidays (6 standard + 2 floating)

We are proud to be a drug-free workplace. Before you start, we'll ask you to complete a background check and drug screen and meet all other pre-employment requirements.

Why Work at Heritage Imaging?

Heritage Imaging fosters a collaborative, employee-focused culture where team members are encouraged to contribute ideas, work independently, and grow professionally. Employees enjoy a high level of autonomy while receiving strong support from leadership and colleagues. The company emphasizes career advancement through ongoing training, mentorship, and development opportunities