Senior Business System Analyst, Digital Enablement

Help faculty and staff turn complex academic and operational needs into trusted data and digital solutions. Under the direction of the Director of Data & Digital Strategy, the Senior Business Systems Analyst, Digital Enablement is the Betty Irene Moore School of Nursing's senior business systems analyst and a founding member of its new Digital Solutions & Enablement team.

The position leads discovery, requirements, and functional design across the School's data and digital priorities, from problem definition through implementation and adoption. It serves as the functional lead for the School's move to a centralized, governed data and analytics environment - working with data owners on business definitions, data quality, and governance - and leads business systems analysis for CRM, enterprise applications, process improvement, and AI-ready workflows. The role also develops the option comparisons and cost analyses behind platform investment recommendations.

The incumbent advises the Director on operational risk, service performance, user needs, and improvement opportunities. #CA-DS

Apply By Date 10/5/2026 at 11:59pm PST

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position.

• Bachelor's degree in related area and / or equivalent experience / training
• Minimum six years of progressively responsible experience in business systems analysis, enterprise application delivery, or digital transformation.
• Demonstrated experience evaluating and comparing technology solution options - assessing functional fit, operational impact, risk, and total cost of ownership - and preparing written recommendations, cost comparisons, and business cases that support purchase decisions and budget proposals.
• Demonstrated experience leading cross-functional initiatives with competing priorities and multiple stakeholder groups, from discovery through implementation and adoption; skill to plan delivery, track dependencies and risks, lead user acceptance testing and readiness activities, and drive work to completion independently in a newly established function where established guidelines may not yet exist.
• Experience with enterprise application and platform delivery - configuration, release and change management, integrations, and vendor coordination.
• Demonstrated experience mentoring analysts or providing functional leadership in business analysis methods, documentation standards, or testing practices.
• Advanced skill in requirements elicitation and documentation: facilitating discovery with executive, professional, and operational stakeholders to surface decisions, priority use cases, and pain points; mapping current- and future-state processes; and producing functional and nonfunctional requirements, user stories, acceptance criteria, and requirements traceability. Demonstrated ability to write technically and make complex processes accessible to non-specialist audiences.
• Demonstrated knowledge to interpret and advise on institutional policies and procedures, and to apply data privacy, security, and digital accessibility requirements - including FERPA, HIPAA, and UC cyber-security standards - to system design and operations, including strict handling of highly confidential information.
• Excellent written, verbal, and interpersonal communication skills, with sound judgment and service orientation, to work tactfully and effectively with faculty, staff, students, central IT partners, and vendors, and to convey technical information to non-technical audiences.

Preferred Qualifications

• Advanced degree in related area and / or equivalent experience / training
• Experience in higher education, an academic health center, or a health-professions education environment - particularly at the University of California, including familiarity with UC policy, procurement, and IT governance processes.
• Experience as the functional or business lead on a data warehouse, data lake, data mart, or analytics-platform initiative - including source-system and report inventory, defining business terms and data-quality expectations with data owners, and documenting access, privacy, and retention requirements.
• Experience as the functional lead on a CRM implementation.
• Experience leading service intake, triage, prioritization, and escalation processes, particularly in ServiceNow.
• Experience building or maintaining reports and dashboards in Tableau, Power BI, or a comparable business intelligence platform; experience with ETL or data integration processes is an additional advantage.
• Experience analyzing software licensing models, vendor quotes, contract terms, or renewal costs to support purchase and renewal recommendations.
• Proficiency with SQL or an equivalent query language, and working familiarity with relational database concepts and structure, sufficient to profile source data, validate data quality, and define reporting and integration requirements.
• Demonstrated AI literacy - practical, responsible use of AI tools to improve workflows, and the ability to evaluate where AI is and is not an appropriate solution.

Key Responsibilities

• 30% - Business Systems Analysis, Discovery & Solution Design
• 30% - Project Delivery, Platform Implementation & Adoption
• 25% - Digital Operations & Governance
• 15% - Stakeholder Engagement, Training & Continuous Improvement

Department Overview

The Betty Irene Moore School of Nursing at UC Davis advances health and ignites leadership through innovative and interprofessional education, transformative research and bold system change. Leaders at the School of Nursing steadily chart a course of developing education curricula, approaches and programs aimed at keeping pace with the rapidly evolving health-care environment and preparing a new breed of health leaders who are skilled and nimble agents of change. All individuals in the School of Nursing are accountable for maintaining and fostering a culture of inclusion.

POSITION INFORMATION

• Salary or Pay Range: $8,125.00 - $15,225.00
• Salary Frequency: Monthly
• Salary Grade: 281
• UC Job Title: BUS SYS ANL 4 TX
• UC Job Code: 006434
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100
• Shift (Work Schedule): Day, 8 hour
• Location: Betty Irene Moore Hall (HSP029)
• Union Representation: TX-Technical Professionals
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting or or .

• High quality and low-cost to choose from to fit your family's needs
• UC pays for and coverage for you and your family
• for eligible employees including Pension and other Retirement Saving Plans
• Supplemental insurance offered including , , , , accident, critical illness and hospital indemnity
• , , and for eligible employees
• and Family Care discounts and resources
• to support thriving in all aspects of employee's lives
• On-site including access to free mental health services
• Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
• Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
• Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
• Access to free professional development courses and learning opportunities for personal and professional growth
• and for eligible employees

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• R