Remote Prior Authorization Pharmacy Technician {176301}

Remote Prior Authorization Pharmacy Technician

Location: Remote (United States)
Type: W2 Contract (Full-Time)
Pay: $20.00/hour

Position Summary

We’re hiring a Remote Prior Authorization Pharmacy Technician to support the criteria-based prior authorization process by handling inbound requests and documenting reviews accurately. You’ll provide professional phone support to providers, pharmacies, members, and other callers, and route clinical questions/escalations to the pharmacist team.

What You’ll Do

• Handle inbound calls related to the prior authorization process
• Document reviews thoroughly and accurately
• Escalate clinical questions/judgment calls to the pharmacist team
• Support additional workflows as needed (outbound calls, fax/ePA processing, monitoring shared mailboxes)

Schedule (CST)

• Training: Monday–Friday, 8:00 AM – 4:30 PM CST
• Production: Monday–Friday, 10:00 AM – 7:30 PM CST
• Overtime: Mandatory overtime/extended work weeks may be required

Required Qualifications

• Verifiable High School Diploma or GED
• Strong communication and professional phone etiquette
• Comfort navigating multiple systems while multitasking
• Strong attention to detail and accurate documentation
• Ability to maintain confidentiality of PHI / HIPAA
• Remote readiness: hardwired internet, private workspace (locking door), and ability to provide an internet speed test screenshot (speedtest.net)

Preferred Qualifications

• Prior authorization, PBM, pharmacy, healthcare, or call center experience
• Pharmacy Technician license/certification (preferred, not required)

To Be Considered (Include on Your Resume)

Please answer these at the top of your resume:

• Summary of pharmacy / PBM / prior authorization / healthcare experience
• Years of call center experience
• High-volume inbound/outbound calling experience (brief details)
• Experience communicating with physician offices/pharmacies/providers
• Active Pharmacy Tech license/certification (state + status), if applicable
• Systems/applications used (healthcare/pharmacy/customer service/case management)
• Confirm you can work Mon–Fri 10:00 AM – 7:30 PM CST after training
• Confirm you can work mandatory OT as needed
• Confirm hardwired internet + private workspace
• Include speed test screenshot (speedtest.net)

Apply / Contact

Austin Faris
A-Line Staffing Solutions
Phone: 5867107941