Phlebotomist I

• The Patient Services Representative (PSR I) represent the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• PSR I draw quality blood samples from patients and prepare those specimens for lab testing while following established practices and procedures.
• PSR I have direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
• PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
• Under the direction of the area supervisor, perform daily activities accurately and on time.

• Perform safe, accurate venipuncture and capillary blood draws, including pediatric and geriatric collections
• Conduct clinical and forensic specimen collection and processing following established procedures
• Prepare, label, verify, and process specimens for laboratory testing
• Verify patient demographics, initials, and obtain patient signature post-venipuncture to confirm correct labeling
• Clearly explain procedures to patients to ensure comfort, trust, and confidence
• Maintain accurate records and documentation in compliance with company and regulatory standards
• Perform daily duties accurately and on time under the direction of the area supervisor
• Maintain a clean, safe, and professional work environment
• Demonstrate leadership behaviors, process excellence, and confidentiality of patient information

• Ability to provide high-quality, error-free work in a fast-paced environment
• Ability to work independently with minimal supervision
• Strong attention to detail and organizational skills
• Excellent customer service and communication skills
• Ability to manage multiple priorities in a high-volume setting
• Demonstrated professional judgment and decision-making
• Reliable transportation and valid driver’s license (if applicable)
• Willingness to follow all company policies, including:

1. Dress code
2. Employee Health & Safety
3. Everyday Excellence Guiding Principles
4. Flexible availability to support staffing needs

• Commitment to company policies, dress code, employee health & safety, and Everyday Excellence principles

• High school diploma or equivalent.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.

• 1 – 2 years of phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
• Minimum 1 year in a Patient Service Center environment preferred.
• 1+ years Customer service in a preferred retail or service environment.
• Keyboard/data entry experience

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Pride Health is Pride Global's healthcare staffing, providing recruitment solutions for healthcare professionals and the industry at large since 2010.

Pride Health delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds. Our expert staff provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment full of trust and loyalty.