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Provided by the employer
Verified Pay check_circle $60,538.00 - $92,010.00 per year
Hours Full-time, Part-time
Location Harrisburg, Pennsylvania

About this job

Salary

$60,538.00 - $92,010.00 Annually

Location

*Home Headquartered, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-59021-43671

Department

Department of Human Services

Division

HS Ctrl Rgn

Opening Date

09/22/2026

Closing Date

10/6/2026 11:59 PM Eastern

Job Code

43671

Position Number

Multiple positions may be filled from this posting.

Union

SEIU Local 668

Bargaining Unit

F4

Pay Group

ST07

Bureau / Division Code

00211929

Bureau / Division

Bureau of Human Services Licensing, Central Region

City

Home Headquartered

Contact Name

Winona Fedin

Contact Email

wfedin@pa.gov

THE POSITION
As a Human Services Licensing Representative with the Department of Human Services (DHS), you will play a key role in strengthening safe living environments for residents in personal care homes and assisted living residences. This position gives you the opportunity to travel, apply your professional knowledge, and make a meaningful impact across your assigned region. Your work helps ensure that facilities meet important legal requirements, and that residents receive proper care. Become part of a team that is committed to improving lives and supporting quality care across Pennsylvania.

DESCRIPTION OF WORK

This position conducts licensing inspections, reviews documentation, and coordinates compliance efforts for personal care homes and assisted living residences. As a Human Services Licensing Representative, you will perform the following duties:

  • Compliance Inspections: Conduct initial, annual, interim, provisional follow-up, and complaint inspections to evaluate adherence to state laws, regulations, and procedures
  • Information Gathering: Interview residents, staff, families, and professionals, and review medical, legal, and program documents to assess compliance
  • Technical Guidance: Provide operators and staff with advice and assistance related to regulatory requirements
  • Documentation Preparation: Use computer systems to draft violation reports, prepare licensing packets, and maintain records
  • Coordination Efforts: Work with agencies, supervisors, and other representatives to plan inspections and obtain key information
  • Enforcement Actions: Monitor plans of correction, recommend enforcement measures, and participate in hearings when required


Interested in learning more? Additional details regarding this position can be found in the position description.


Work Schedule and Additional Information:

  • Full-time employment, 37.5 hours per week
  • Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch.
  • Travel is required.
  • Home Headquartered: This position will be home headquartered. You must reside in or be willing to relocate to the Central Region which includes Adams, Bedford, Blair, Cambria, Cumberland, Dauphin, Franklin, Fulton Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, Perry, Somerset, and York counties. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor's degree; or
  • An equivalent combination of experience and training.


Other Requirements:

  • You must reside in or be willing to relocate to the Central Region which includes Adams, Bedford, Blair, Cambria, Cumberland, Dauphin, Franklin, Fulton Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, Perry, Somerset, and York counties.
  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
  • You must be able to perform essential job functions.


How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.
  • All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

  • Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.


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Posting ID: 1299007767 Posted: 2026-09-24 Job Title: Human Services