Program Assistant III

Program Assistant III

Job Overview

Nexiya is seeking an experienced Program Assistant III to support our utility client at their Kearny Mesa office location. The Program Assistant III will work closely with internal teams, program partners, vendors, contractors, and other stakeholders to effectively operate, improve, track, and report on program activities. This role requires strong project management skills, attention to detail, and the ability to work collaboratively and flexibly across teams.

This role manages programs within our client’s Wildfire Mitigation Program (WMP), which is part of the General Rate Case (GRC) and regulated by CA Office of Energy Safety (OEIS) and the CPUC. These Programs offer backup power solutions for sensitive critical facilities in the high fire threat district, including the customer engagement, installation oversight, financial management, vendor management, compliance/regulatory management, and legal/risk management.

In addition, this role manages the ongoing oversight of completed projects that include Community Resource Centers (CRCs) that use client-provided backup power to remain energized during PSPS outages as required by CPUC mandates. This role is also responsible for integrating new technologies and offerings that advance the client’s distributed energy resource management towards enhanced grid utilization. 

Nexiya is an award-winning Women’s Business Enterprise (WBE) that embraces diversity and inclusion in all aspects of business along with the core values of honesty, integrity, loyalty, and commitment. Our values attract and maintain high-quality talent in order to create long-lasting relationships between our clients and employees. Join Nexiya today to become part of an elite team of experts in the utility industry.

Responsibilities

• Manage small to medium-sized projects within the department, coordinating activities from project initiation through successful completion.
• Manage project scope, timelines, cost estimates, design activities, deliverables, and vendor coordination.
• Develop and maintain project and program requirements, including implementation plans, procedures, handbooks, and product market analyses.
• Develop, maintain, and enhance program data, tracking, and reporting using multiple internal data sources and modern data technology tools and practices.
• Monitor project and program performance metrics and prepare status reports to ensure progress aligns with established timelines, budgets, deliverables, and quality standards.
• Support customer engagement activities by responding to inquiries, providing program information, and verifying customer eligibility.
• Provide direction and coordination to contractors, consultants, vendors, and project teams.
• Coordinate procurement activities for project-related materials and services in accordance with established policies and guidelines.
• Identify and escalate potential risks, issues, or delays that may impact project timelines or deliverables.
• Support vendor management, database management, and compliance and regulatory reporting associated with Wildfire Mitigation Program initiatives.
• Collaborate with internal teams, program partners, peers, and leadership to support program operations and identify opportunities for continuous improvement.
• Maintain accurate program documentation, data, reports, and supporting materials.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree required.
• Minimum 5 years of project support or project coordination skills, including the ability to organize, plan, prioritize, and drive activities to completion.
• Strong attention to detail, particularly when working with program data, tracking, reporting, and program materials.
• Experience managing or supporting multiple projects, priorities, deadlines, and stakeholders.
• Strong analytical and organizational skills with the ability to maintain accurate program and project information.
• Strong written and verbal communication skills, including the ability to communicate effectively with customers, vendors, contractors, internal stakeholders, and leadership.
• Collaborative and flexible approach with the ability to work effectively across teams and organizational levels.
• Ability to identify project risks and issues and escalate them appropriately.
• Experience supporting vendor management, procurement, customer programs, regulatory programs, or utility programs is preferred.
• Ability to work independently while contributing effectively within a collaborative team environment.
• Strong customer service skills and proactive follow-up.
• Must be able to successfully pass the background screening process.
• The candidate must be eligible to work in the U.S.
• The candidate must be able to commute to the office location. 

Benefits: 

Nexiya provides a comprehensive total benefit package that extends beyond the basic salary offering. Company benefits include:  

• Health insurance 
• Dental insurance 
• Vision insurance 
• 401K and Match  
• Vacation 
• Sick Leave 
• Phone & Internet Reimbursement  

Pay Range: 

Min: $ 38 / hour
Max: $ 45 / hour 

Nexiya is dedicated to maintaining equitable and competitive compensation for our employees. Initial salary offerings may differ, taking into consideration factors such as pertinent experience, qualifications, and educational background. 

Nexiya, Inc. proudly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Nexiya is an award-winning Women’s Business Enterprise (WBE) that embraces diversity and inclusion in all aspects of business along with the core values of honesty, integrity, loyalty and commitment. Our values attract and maintain high-quality talent in order to create long-lasting relationship between our clients and employees. Join Nexiya today to become part of an elite team of experts in the utility industry.