Student Worker, Customer Support - Full-time

Job Description The Student Worker, Customer Support provides customer support by proactively monitoring ArcBest shipments and quickly resolving problems as they arise. Responsibilities * Communicate shipment status to both internal and external customers. * Find, recommend, and implement solutions to problems. * Operate office machines, such as photocopiers, facsimile machines, voice mail systems, and personal computers. * Type, format, proofread, and edit correspondence and other documents using computers. * Other duties and projects, as assigned. Requirements Education: * Pursuing Bachelor's Degree, required Experience: * No prior experience necessary Computer Skills: * Basic competence in phone skills, listening, and computer programs like Microsoft Office Outlook. Competencies: * Active Learning * Flexibility and Adaptability * Initiative * Interpersonal Relationships * Managing Multiple Priorities * Problem Solving Other Details Work Hours: * This is a part time position that will average fewer than 30 hours per week. Work hours generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload. Travel Requirements: * Minimal (0%-25%) Compensation: * This is an hourly position paid biweekly. About Us ArcBest is a multibillion-dollar integrated logistics company that's helped businesses build better supply chains for over a century. With 14,000+ employees across approximately 240 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world. An Equal Opportunity Employer M/F/Vet/Disability