Service Appointment Coordinator - Earn Up to $18/Hr | Paid Training

5707 East Gate Boulevard, Nampa, ID 83687

Previous Customer Service, Receptionist, BDC, or Call Center Experience Preferred but Not Required – We Train for Your Success!

 is seeking to add outgoing and friendly Service Representatives to set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service for our busy Service Department!

Ideal applicants will be well-spoken and courteous to ensure a positive impression is made on our current and potential customers.

We offer a clearly defined career path, pay-scale, and personal growth plan to all our employees. We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. Come join our team and help us keep our great customer service reputation!

We offer:

• $17 - $18 per hour based on experience
• Full-time Position, 40-hour Work Week
• Paid Training

• Full Family Benefits – Medical, Dental, Vision, and Life Insurance
• Paid Vacation
• Paid Sick time
• Employee Discounts
• Opportunity for growth and advancement!

What You’ll Do:

• Answer incoming calls and work with vehicle owners to book appointments for vehicle service
• Schedule automotive service appointments
• Call customers to confirm service appointments and/or remind them when their vehicle is due for its next service
• Assist with recalls: The Service Manager will supply a list of customers in our database with open recalls and/or due maintenance
• Call customers who need the recall completed on their vehicle and set an appointment that is mutually convenient for the customer and service department
• Assist with other duties as needed

What We’re Looking For: 

• Automotive BDC experience is a plus!
• Customer service, receptionist, and/or call center experience is preferred
• Must be comfortable speaking on the phone and handling high call volume
• An energetic and outgoing 'people person' who is motivated to succeed
• High school diploma or equivalent
• Valid driver's license
• Good customer service, communication, and computer skills
  
  
  

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.