Concierge (Part Time)

• Creates a warm and friendly impression to everyone entering the community 

• Offer food/drink to guests that may have to wait in the lobby or discovery room  for an extended period of time.

• Receives all incoming telephone calls and directs them to the proper department personnel.

• Receives inquiries made by visitors, residents, family members and employees and directs them to proper personnel for information.

• Maintains current list of residents in Accushield.

• Receives requests for maintenance work, enters them into TELS.

• Maintains daily check on all residents and maintains a resident absentee register

through Accushield.

• Has outside contractors, deliverymen, service men and visitors sign in and out through Accushield.

• Makes copies on copy machines for residents and staff as needed.

• Sends all fax copies for residents and staff as needed.

• Review document center in ALIS and file appropriate documents to resident profiles daily.

• Keeps record of all cash received at the front desk. This includes moneys received from employee meals, postage copies etc, to be submitted to bookkeeping monthly.

• Conduct yourself professionally and contribute to, service-oriented environment through their appearance, communication, and interactions with residents, families, visitors, and colleagues.

• Any other tasks, assignments, projects or requests as deemed by management.

QUALIFICATIONS

• Must be 18 years of age, or older

• Employment is contingent upon successful completion of all background screening requirements permitted by applicable federal, state, and local law.

• Must read, write, speak, and understand English.

• Must demonstrate professionalism, empathy, patience, and effective interpersonal skills when interacting with residents, families, visitors, and team members.

• Computer and office machinery experience.

EDUCATION AND EXPERIENCE

• Experience working with seniors is preferred.

• High school diploma or general education degree (GED) with some college preferred.

PHYSICAL REQUIREMENTS

• Must be able to perform the essential functions of the position, with or without reasonable accommodation, including standing, walking, bending, reaching, lifting, transferring, and assisting residents as required by the position.

• Must be able to squat, reach, and stretch without distress.

• Must be able to tolerate extended periods of walking and standing.