Manager, Labor Relations

Job Description: 

Qualifications:

• Bachelor’s degree
• Minimum of 4 years of relevant labor relations experience
• Proficiency with web-based databases and Microsoft Office suite, including Excel and PowerPoint

Required Experience:

• Grievance management from intake through resolution.
• Experience working directly with unions.
• Conducting Step 1 and Step 2 grievance meetings.
• Labor contract administration.
• Knowledge of union grievance procedures and processes.
• Preferred: Arbitration experience.
• Ability to work independently and manage complex employee relations matters.

Desired Characteristics:

• Strong written, verbal, and interpersonal skills
• Strong administrative skills, including attention to detail and organization
• Ability to manage high-volume and time-sensitive workload
• Ability to handle extremely sensitive and confidential information with discretion
• Experience drafting, negotiating, and working with union contracts
• Ability to work independently with legal, business, and HR teams

Responsibilities:

• Advise internal clients, including management and human resources, regarding union contract compliance for bargaining units and/or assigned topics
• Advise internal clients regarding discipline of union employees, including just cause standards, as applicable, investigations, and rights to union representation
• Responsible for handling union grievances through arbitration phase as assigned
• Serves as the initial point of contact for union inquiries and concerns; triage issues, conduct research, provide responses, facilitate labor-management meetings
• Support and execute union contract administration
• Support collective bargaining, including preparation, research, contract implementation, and drafting as assigned
• Provide training to HR and managers on assigned topics
• Provide additional support to Labor & Employment department as needed