Document Service Sales Representative

Now Hiring: Document Service Sales Representative

Location: Olympia, WA | Industry: Corporate Document Research & Filing Services
Employment Type: Evaluation-to-Hire | Part-Time to full time
Schedule: Monday–Friday | Approximately 20 Hours/Week moving to 40 with growth
Pay: $20.00/hr

About the Job

Express Employment Professionals is partnering with an established corporate document research and filing services company in Olympia, WA, to hire a part-time Sales Representative.

This is a newly created position focused primarily on helping the company grow its client base through outbound sales and business development. This person will reach out to businesses, introduce the company's services, identify potential needs, and help build relationships with new clients.

This is an entry-level sales opportunity, so previous professional sales experience is not required. We're looking for someone who is personable, comfortable picking up the phone and calling businesses, willing to learn, and motivated to help generate new opportunities.

This position will also serve as backup for the company's Document Services Specialist, assisting with administrative and document-processing responsibilities when needed.

Key Responsibilities

• Make outbound calls to businesses and prospective clients
• Introduce the company's document research, filing, retrieval, and compliance-related services
• Identify prospective clients and appropriate contacts or decision-makers
• Ask questions to understand potential client needs and identify opportunities
• Follow up with prospective clients by phone and email
• Track contacts, conversations, leads, and follow-up activities
• Build relationships with prospective and new clients
• Learn the company's services and confidently explain them to potential customers
• Assist with administrative and document-processing responsibilities as needed
• Process and track client document requests when providing backup coverage
• Conduct basic online business and public-record research
• Scan, organize, proofread, and track documents
• Communicate with existing clients regarding requests and status updates as needed
• Make occasional local courthouse or state agency runs to file or retrieve documents
• Assist with incoming mail and other general office responsibilities

What You Bring

• Comfortable picking up the phone and making outbound calls to businesses
• Friendly, professional, and confident communication skills
• Strong customer service and relationship-building abilities
• Self-motivated with a willingness to take initiative
• Comfortable hearing "no" and continuing to make calls and develop new opportunities
• Strong organization and follow-through
• Excellent attention to detail and proofreading skills
• Ability to learn new services, systems, and processes
• Comfortable following established step-by-step procedures
• Basic computer skills
• Ability to work independently while contributing to a small team
• Previous customer service, administrative, retail, hospitality, or sales experience is helpful
• Previous professional sales experience is not required
• Valid driver's license and reliable personal transportation required for occasional local courthouse and state agency runs

Express Employment Professionals is a leading staffing provider in the U.S., Canada and South Africa. Every day, we help job seekers find work and help businesses find qualified employees.

Founded in 1983, Express annually employs more than 566,000 people across over 800 franchise locations worldwide. Our long-term goal is at the heart of our company's vision, to help as many people as possible find good jobs by helping as many clients as possible find good people.

Our Mission:
To professionally market and provide quality human resource solutions through an international franchising network that profit our associates, customers, franchisees, corporate staff, stockholders and communities in which we conduct business.