Medical Assistant

Responsibilities

• Patient Check-In & Intake: Greet approximately 40 patients on full clinic days (and ~15 on half days), collect photo IDs, gather updated insurance cards, and obtain all necessary consent forms prior to procedures.
• Financial & Copay Collections: Review account balances with patients, explain basic insurance coverage details (copays, coinsurance, and deductibles), and collect payments at check-in/check-out.
• Digital Paperwork Support: Hand out and guide patients through new patient paperwork on clinic iPads, providing basic technical troubleshooting as needed.
• Patient Communications & Call Handling: Answer incoming phone calls, respond to general patient inquiries, answer basic clinical questions, or escalate complex clinical concerns humbly and accurately to the provider/manager.
• Back-Office Coverage & Clinical Support: Cross-cover back-office duties when the primary MA is out, including escorting patients to rooms, taking basic vitals, and assisting the female physician during exams/procedures.
• Colorectal & Specimen Handling: Support exams and procedures involving the pelvic/anal region, including handling specimens, stool samples, and maintaining sanitary exam rooms

Required Skills

• Front and back office MA experience.

• High school diploma or GED (MA certification is not mandatory).
• Basic insurance knowledge / prior authorization understanding.
• Willingness and comfortability with colorectal setting and handling/seeing specimens/stool/privates. preferable female but would be open to a male - Athena would be great

Preferred Skills

• Athena, Colo-rectal/gastro/oncology, Spanish speaking

Schedule/Shift

Monday - Friday, 8:30 AM - 5:00 PM (with a 30-minute lunch; lunch time can vary on heavy clinic days)

Languages required

N/A

Selling Points to Talent

• Supportive, non-toxic team culture actively fostered by the practice manager.
• Contract-to-Hire opportunity (520 hours) with potential to compete for permanent placement.
• Predictable Monday-Friday day schedule (8:30 AM - 5:00 PM) with no weekend hours.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?