Administrative Assistant

We are looking for a detail-oriented Administrative Assistant to support insurance-related operations in Oriskany, New York. This contract opportunity with permanent potential is well suited for someone who communicates clearly, stays organized, and is comfortable handling office tasks in a fast-paced setting. The person in this role will help review claim and policy documentation, prepare written summaries, and provide administrative support that contributes to effective case handling.

Responsibilities:
• Review workers’ compensation claim files and policy records to gather relevant background information for investigative follow-up.
• Prepare clear written documentation summarizing findings, claim outcomes, settlement activity, and evaluations of involved parties.
• Enter, update, and maintain accurate information in office systems, spreadsheets, and related records.
• Support daily administrative operations by managing correspondence, organizing documents, and assisting with general office coordination.
• Handle inbound calls professionally, direct inquiries appropriately, and provide courteous front-line administrative support.
• Use Microsoft Office applications such as Word and Excel to create reports, track information, and maintain organized files.
• Work with limited day-to-day supervision while managing assigned tasks and meeting expected deadlines.• Strong verbal and written communication skills with the ability to produce clear and detailed documentation.
• Prior office or administrative experience, including regular use of computers and standard business software.
• Working knowledge of Microsoft Office applications, particularly Word and Excel.
• Solid analytical skills with the ability to interpret information and identify relevant details.
• Strong organizational abilities and interpersonal skills in an office environment.
• Comfortable performing data entry, answering inbound calls, and supporting receptionist-style duties.
• Ability to work independently on assigned responsibilities while maintaining accuracy and consistency.
• Education or exposure related to criminal justice is preferred.