Mason Street Grill Food Runner - Part Time

Description

Do you take pride in delivering exceptional service and creating memorable dining experiences? Are you energized by the fast-paced atmosphere of one of Milwaukee's premier restaurants? If so, Mason Street Grill is looking for a dedicated individual to join our team and help uphold our reputation for outstanding hospitality, exceptional cuisine, and warm, genuine service.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years.

What you will be doing

• Deliver food orders quickly and accurately from the kitchen to guests while ensuring proper presentation and quality standards are maintained.

• Communicate effectively with servers, chefs, and kitchen staff to ensure seamless service and guest satisfaction.

• Assist in maintaining dining room cleanliness, including resetting tables, stocking service stations, and supporting overall restaurant operations.

• Verify food orders for accuracy, including accompaniments, modifications, and special dietary requests before delivery.

• Provide friendly, professional interactions with guests and respond promptly to requests while supporting the restaurant team during busy service periods.

Position Requirements

• Ability to work in a fast-paced, high-volume restaurant environment while maintaining attention to detail.

• Excellent communication skills and a strong commitment to guest service and teamwork.

• Ability to stand and walk for extended periods and frequently lift and carry trays or items weighing up to 25 pounds.

• Availability to work a flexible schedule, including evenings, weekends, holidays, and special events.

• Previous restaurant experience is preferred but not required; a positive attitude, reliability, and willingness to learn are essential.

What's in it for you

• Competitive Pay, Early Wage Access, and Paid Time Off

• Discounted On-Site Self-Parking

• 401(k) employer match

• Access to Employee Assistance Programs

• Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.

• Complimentary, well-balanced meal every shift.

• Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.

• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters

• Health and Benefit packages are available for full-time associates

Job Type: Part Time, Hourly

Pay Rate: $8.22

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an Equal Opportunity Employer.