Customer Product Support- TX
•Today
| Estimated Pay info | Based on similar jobs in your market$15 per hour |
|---|---|
| Hours | Full-time |
| Location | Tyler, TX Tyler, Texas open_in_new |
About this job
Job Description
Job Description
Overview:-
We have an exciting opportunity on a team that is driving transformational assisted care experiences. We are looking for a candidate who has passion for delivering extraordinary experiences for our customers. Come join Intuit as a Service and Support Representative as one of our Frontline experts in the Professional Tax Group.
Responsibilities:
- Resolve customer inquiries using all channels of support
- Learn and utilize specific software tools and problem solving strategies to solve for customer issues and continuously improve our processes.
- Uses effective probing questions to understand customer problems. Takes ownership of finding solutions by using available resources. Provides end to end solutions when possible.
- Can self identify and prioritize their time for the greatest customer impact
- Comfortable being an advisor and make recommendations that help grow the customer power prosperity
- Do the right thing for the customer. Ensure that they have the tools and knowledge they need to run their business.
Meets customers "where they are" by using relatable language and tailoring their communication based on the customers' level of tax and industry knowledge while
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1299825854 Posted: 2026-10-05 Job Title: Customer Product Support
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