Service Appointment Scheduler

Lookout Ford is growing and in need of additional team members!  Candidates must have a friendly and inviting personality and be process driven. No automotive sales experience is necessary however being familiar with Online Marketing and Social Media is a plus. Flexible 40 hour schedule, with no Sundays.

Responsibilities

• Be available to respond to email and phone inquiries in a professional, well-spoken manner
• Provide excellent Customer Service 
• Log Appointments and customer details 
• Maintain thorough, up-to-date-product knowledge
• Set appointments for Sales and Service Departments
• Maintain contact with customers and follow-up with updated information

Skills / Requirements

• Excellent verbal and written communication skills
• Proficient with Microsoft Word, Excel, and Outlook
• Time management, prioritization skills, and the ability to multi-task are required
• Self-motivated and goal oriented
• Ability to pass pre-employment drug screening