Technical Support Specialist
•Today
| Verified Pay check_circle | Provided by the employer$60000 - $65000 per year |
|---|---|
| Hours | Full-time |
| Location | Rochester, New Hampshire |
About this job
Job Description
Job Description
We are seeking an accomplished Technical Support Specialist near Rochester NH to help keep a team of Field Technicians and Customers on track with service and repairs in the Printing and Packaging industries. Previous experience Diagnosing mechanical and electrical issues using technical documents, over the phone or in an office setting is preferred. Primarily an office-based role.
Working from Gonic, NH, you'll support a wide range of equipment and systems, collaborating closely with Service, Engineering, Parts, and Field Service teams. Whether you're interpreting technical drawings, assisting a technician in the field, or coordinating service activities, your technical expertise and customer focus will directly impact customer satisfaction.
Compensation:
- $30.00 - $39.00/hour
- Comprehensive benefits including medical, dental, vision
- Paid Time Off, Sick Time and Vacation
- Matching 401(k) etc.
Schedule:
- Days, Monday to Friday. Primarily office based, minor WFH offered on case by case basis.
- On-call rotational basis
Requirements:
- 2+ Years' experience in a technical service role.
- Customer facing experience, with a customer first attitude.
- Professionalism and documentation.
- Technical reading and interpretation.
- Previous experience with heavy equipment or capital equipment is a major asset.
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1299838227 Posted: 2026-10-06 Job Title: Technical Support Specialist