ARLINGTON ANIMAL CLINIC LLC Business Services Customer Service Representative in Arlington, TN | 1299863309

Verified Pay check_circle	$10 - $13.5 per hour
Hours	Part-time
Location	Arlington, Tennessee

Verified Pay check_circle

$10 - $13.5 per hour

Hours

Part-time

Location

Arlington, Tennessee

Job Description

Benefits/Perks

Competitive Compensation
Paid Time Off
Small company

Job Summary

We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, answer incoming calls and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities

Receive a high volume of inbound calls and emails
Identify the reason for the customer’s call, collect relevant information, and provide a solution.
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team goals

Qualifications

High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively

Business Services Customer Service Representative

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