Patient Care Coordinator

Patient Care Coordinator

New York, NY | Onsite | $19.00/hour | Full-Time Temporary Assignment

We are seeking an organized, patient-focused Patient Care Coordinator to support an Optum Care Delivery location in New York City. This is a fully onsite role in a fast-paced healthcare environment where you will serve as a key point of contact for patients, providers, and clinical staff.

The Patient Care Coordinator will help ensure a smooth patient experience by supporting front desk operations, scheduling, insurance verification, referrals, medical records, and other administrative functions that contribute to patient satisfaction and the overall success of the practice.

Location

317 E 34th St, New York, NY 10016

Schedule

Monday–Friday
8:30 AM–5:00 PM
40 hours per week

Pay

$19.00 per hour

Some travel may be required to support other nearby locations as needed.

Key Responsibilities

• Greet, check in, and check out patients
• Obtain and update patient information, including demographics and insurance details
• Perform insurance verification on the date of service
• Obtain required patient signatures and documentation
• Confirm and schedule patient appointments
• Answer incoming and outgoing telephone calls promptly and professionally
• Maintain medical records, including filing, faxing, scanning, and document retrieval
• Monitor fax servers and route documents to the appropriate electronic medical record
• Maintain front desk work queues and in-basket pools
• Complete pending tasks related to referrals and appointment scheduling
• Document referrals accurately and promptly
• Schedule specialist appointments and provide appropriate follow-up to patients
• Support continuity of care through scheduling and tracking systems
• Communicate effectively with patients, families, providers, and other healthcare professionals
• Follow Optum payment security policies and procedures
• Maintain patient confidentiality and comply with HIPAA and OSHA requirements
• Work collaboratively with providers, Medical Assistants, Nurses, Patient Service Associates, and other clinical staff
• Cross-train and provide coverage at other locations as needed
• Perform additional administrative and patient-support duties as assigned

Qualifications

• High school diploma, GED, or equivalent required
• Previous experience in a healthcare, medical office, patient services, front desk, or administrative environment preferred
• Strong customer service and interpersonal skills
• Excellent communication and organizational abilities
• Comfortable working in a high-volume, fast-paced healthcare setting
• Ability to manage multiple priorities and maintain attention to detail
• Proficiency with Microsoft Office and electronic systems
• Ability to maintain confidentiality and handle sensitive patient information appropriately
• Dependable, professional, and able to work effectively as part of a multidisciplinary team

Work Environment

You will work alongside a diverse team of approximately 21 professionals, including providers, Medical Assistants, RNs/LPNs, Patient Service Associates, and diagnostic staff. The environment is collaborative, fast-paced, and focused on providing a high-quality patient experience.

This is a great opportunity for someone who enjoys working directly with patients, staying organized, and playing an important role in the day-to-day operations of a healthcare practice.

Allmed is a National Staffing and Recruiting company offering short and long term staffing solutions.
We have been serving large Fortune 100 companies and providing career opportunities to job seekers for over 25 years. We specialize within the medical and healthcare industries offering temporary and permanent placement options. Our team takes the time to recognize, assess and listen to the goals of both our clients and employees. Our team is dedicated to providing the highest quality services and best qualified medical professionals throughout the United States. We stand by our promise and guarantee success and satisfaction between our clients and employees.