Field Service Engineer II

Description:

NOTES

• Electronics, Electrical, or Mechanical troubleshooting experience
• Ability to provide specific troubleshooting examples
• Military, radar technician, aviation maintenance, diesel mechanic, or similar technical background preferred.
• Comfortable with travel and compressed schedule
• Must meets physical requirements

Responsibilities:

• Performs on-site service and repair of semiconductor processing equipment.
• Troubleshoots equipment problems ? Maintains records and reports as required
• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions.
• Orders and installs parts.
• Responds to emergency service calls as required.
• Instructs customer operating technicians on system operation and maintenance.
• Perform upgrades and modifications to equipment as needed.
• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials.
• Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc.
• Employees must also maintain standards of conduct acceptable to both CLIENT and customers to maintain credentials for being on customer site(s).

Qualifications:

• Associates degree in electronics, engineering, or other applicable field of study; Bachelors Degree in Engineering or Technology preferred.
• 2+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment.
• Excellent customer interface skills is required.
• Mechanical aptitude is required as well as an ability to use appropriate tools.
• Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required.

Physical Demands and Work Conditions: 

• The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Job duties are often performed in confined areas in a clean room environment, in awkward positions and/or in high places.
• Mechanical aptitude, manual dexterity and ability to lift/carry objects up to 50 pounds is required.
• May require bending/stooping/crawling/climbing.
• May require the use of Personal Protective Equipment.
• Duties also include application of proper industry safety procedures when working with dangerous elements or conditions such as chemicals, electric currents or high voltage, moving mechanical parts, radiation, etc.
• Occasional travel to CLIENT factories, training facilities and customer locations may be required.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• A clean room garment may be required to be worn for lengthy periods of time.
• PPE is Required including, not limited to, consistent wearing of safety glasses, safety shoes and a bump cap. Job duties may require walking up to and in excess of 10,000 steps and walking up and down multiple flights of stairs per shift (12 hours).

Required qualifications:

• Legally authorized to work in the United States

Preferred qualifications:

• 18 years or older
• At least associate's degree or higher
• 2-3 years of total work experience