Account Associate - State Farm Agent Team Member

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2024 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked in college athletics compliance before deciding to return to my hometown and build a business in the community that helped shape me.

Community involvement is incredibly important to me. I currently serve as President of Rotary, am involved with our local Chamber of Commerce, and participate in a variety of events and initiatives throughout our hometown.

Our agency offers a 401(k), paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team both professionally and personally.

Our culture is highly team-oriented, and loyalty is a big part of what makes our office successful. We have each other’s backs, understand our shared goals, and work together to reach them. I’m looking for someone who is coachable, a great team player, and ready to contribute to a common goal. If you want to be part of a close-knit team where everyone works together and supports one another, we’d love to meet you.

ROLE DESCRIPTION:
As an Account Associate for Madison Peterson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.