Customer Service Representative - State Farm Agent Team Member

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 1983 and currently lead a close-knit team of four. Before beginning my State Farm career, I worked in the paper industry. Outside of the office, family is a big part of my life - I'm the proud parent of three children and grandparent of eight.

Staying connected to our community is important to us. I'm an active member of both the local Chamber of Commerce and Rotary Club and enjoy building relationships with the people and businesses we serve.

Our agency offers paid time off, licensing reimbursement, and a strong commitment to work-life balance. We're also open to offering a health insurance stipend based on individual needs.

Our culture values independence, initiative, and hard work. I'm looking for someone who is enthusiastic, self-motivated, willing to go the extra mile, and doesn't give up when faced with a challenge. If you're comfortable thinking on your feet, motivated by earning potential, and ready to take ownership of your success, we'd love to meet you.

ROLE DESCRIPTION:
As a Customer Service Representative with Randy Weissenhofer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed. 
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.