Clerical Assistant 2

THE POSITION

The Clerical Assistant 2 position with the Department of Environmental Protection offers a chance to support important public service work. This role provides energy, purpose, and the chance to help your community every day. Join an agency that values strong organizational skills and dedication to excellent service. Step into a role where your attention to detail makes a real impact.

DESCRIPTION OF WORK

This role supports a wide range of clerical, data, and record management responsibilities essential to agency operations. The position ensures accurate processing, tracking, and communication across multiple program areas.

As a Clerical Assistant 2, you will perform the following duties:

• Record Processing: Process payments, applications, reports, authorizations, and environmental covenants accurately across multiple systems
• Data Entry: Enter, update, and verify information in eFACTS and other electronic data systems while meeting data quality standards
• Correspondence Support: Prepare, type, finalize, print, scan, and distribute letters, notices, and other documents for program areas
• Mail Management: Review incoming mail, prepare outgoing mail, and ensure proper distribution and documentation for all sections
• Public Interaction: Screen phone calls, handle routine inquiries, gather documents for Right-to-Know requests, and support front-desk operations
• Tracking Duties: Maintain, update, and track reports, bulletins, forms, and files to support program operations and compliance

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full time employment, 37.5 hours per week.
• Work hours: 8:00 am to 4:00 pm, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time Telework eligible after successful completion of training/ probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Williamsport, PA. Telework arrangements are subject to change. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S.