General Manager (GM)

The General Manager role is a great opportunity to grow within our organization at all McDonald's locations in New Castle. The General Manager is responsible for all aspects of restaurant operations. This position plays a key role in leading the team, maintaining operational standards, developing employees, and helping the restaurant achieve strong business results.

Responsibilities

• Manage shifts while maintaining standards for product quality, service, cleanliness, sanitation, and food safety
• Develop and train crew members and hourly management
• Ensure all safety and security procedures are followed
• Demonstrate and reinforce strong leadership and people-management practices
• Recruit, staff, schedule, and retain employees
• Exercise appropriate authority regarding hiring, discipline, and termination when necessary
• Build sales and control expenses to achieve business goals
• Promote a respectful and positive workplace
• Complete assigned operational and management responsibilities
• Lead by example through professional appearance, attitude, and dependability
• Communicate effectively with employees and management

Qualifications

• Previous restaurant or leadership experience preferred
• Strong communication and organizational skills
• Ability to lead, coach, and motivate a team
• Strong customer service mindset
• Ability to work in a fast-paced environment
• Professional and dependable approach to work

Full Time and Part Time Available