Financial Aid Specialist

Philadelphia Technician Training Institute is seeking a detail-oriented Financial Aid Specialist to join our team. The Financial Aid Specialist will assist students throughout the financial aid process and support the administration of federal Title IV financial aid programs in accordance with federal regulations and institutional policies.

Responsibilities

• Assist students with the FAFSA and financial aid application process.
• Review financial aid files for completeness, accuracy, and required documentation.
• Process and maintain federal Title IV financial aid records and awards.
• Assist with verification, eligibility reviews, SAP monitoring, and financial aid adjustments.
• Monitor enrollment changes and other circumstances that may affect financial aid eligibility.
• Assist with disbursements, student account issues, and Return of Title IV processes as applicable.
• Counsel students regarding financial aid eligibility, requirements, deadlines, and maintaining aid eligibility.
• Communicate with students regarding missing documents and outstanding financial aid requirements.
• Maintain accurate and confidential student records in accordance with FERPA and institutional policies.
• Work closely with Admissions, Student Services, and other departments to resolve student financial aid issues.
• Assist with audits, compliance reviews, and other financial aid reporting requirements.
• Stay informed of changes to federal, state, and institutional financial aid policies and procedures.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Previous financial aid, student services, education, or related administrative experience required.
• Experience with Title IV federal student aid preferred.
• Strong attention to detail, organization, and follow-through.
• Excellent communication and customer service skills.
• Ability to handle confidential information professionally.
• Strong computer skills and ability to learn financial aid and student information systems.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

The Philadelphia Technician Training Institute (PTTI) is a leading trade school dedicated to providing students with the knowledge and hands-on experience necessary to succeed in various skilled trades. With over 12 years of experience in career-oriented education, PTTI prepares students for rewarding careers in Welding, Automotive, and Central Processing Sterilization Industries.