Internet Salesperson

Full job description

Job Posting: Internet Sales Representative

Previous Internet Sales Experience

Company: Nissan of Orange
Location: Orange
Position: Internet Sales Representative
Job Type: Full-Time

Connect with Customers and Drive Our Digital Success. We're seeking a dedicated and digitally savvy Internet Sales Representative to join our team. In this role, you will be the primary point of contact for our online customers, guiding them through their journey with a helpful and expert approach. This position focuses on exceptional customer interaction and sales performance, rather than managing a team.

Your Role: A Trusted Guide in the Digital Showroom

As an Internet Sales Representative, your mission is to provide an outstanding online experience for every person who connects with us. You'll manage incoming digital leads, answer questions with clarity and warmth, and help potential buyers find the perfect vehicle to fit their needs. Your focus will be on nurturing relationships and building trust from the first click, ensuring every customer feels understood and prioritized.

What You'll Do Day-to-Day: Key Responsibilities

• Manage Online Inquiries: Respond promptly and professionally to all internet, phone, and email inquiries with a customer-focused attitude.
• Nurture Customer Relationships: Guide potential buyers through the sales funnel, providing information, scheduling appointments, and maintaining consistent follow-up.
• Utilize Digital Tools: Master our Customer Relationship Management (CRM) system to track all customer interactions, manage your pipeline, and ensure no lead is left behind.
• Achieve Performance Goals: Meet and exceed monthly goals for lead response times, appointment setting, and vehicle sales, contributing directly to our dealership's success.
• Collaborate for Success: Work closely with our on-site sales and finance teams to ensure a smooth transition for customers from online inquiry to in-store purchase.

What You Bring to the Team: Qualifications and Skills

Required:

• Proven experience in a customer service, sales, or automotive role.
• Exceptional written and verbal communication skills, with an ability to build rapport through digital channels.
• A strong passion for customer satisfaction and a genuine desire to help people.
• Comfortable using computers, email, and various software applications.
• A positive, self-motivated attitude and the ability to work effectively in a fast-paced environment.

Preferred:

• Previous experience in automotive internet sales.
• Familiarity with CRM software e.g., VinSolutions
• Knowledge of the Nissan product line.
• Bilingual abilities are a plus.

If you have a keen eye for detail and a passion for cars, we invite you to apply today and join our team at Nissan of Orange

Job Type: Full-time