Labor Relations Representative

Long Term Temporary, Possible Temp to Hire, Labor & Employee Relations Representative opportunity available in New York City.

Responsibilities

Employee & Labor Relations (ER/LR)

• Resolve inquiries; Answer employee relations questions using knowledge of the collective bargaining agreement (CBA) and policies.
• Guide management; Coach and consult with managers to handle personnel matters effectively.
• Mediate conflict; Resolve workplace concerns and interpersonal disputes between staff and management.
• Coordinate union relations; Collaborate with union reps on site visits, staff releases, and joint trainings.

Investigations & Grievances

• Manage grievances; Review union complaints, lead fact-finding activities, and research confidential investigations.
• Review discipline; Audit disciplinary actions from managers for accuracy and compliance before they are issued.
• Prepare cases; Gather, organize, and format documentation for grievance hearings and arbitrations.

Bargaining & Contract Support

• Interpret the CBA; Apply contract provisions and help the Senior Manager develop labor strategies.
• Support negotiations; Collect data, analyze union proposals, and draft contract negotiation materials.
• Document meetings; Attend labor relations meetings and write accurate summaries and minutes.

Training & Administration

• Co-facilitate workshops; Lead employee training sessions on policies, attendance, and compliance.
• Draft communications; Write reports, memos, and correspondence based on data research.
• Assist with special projects; Support initiatives related to process improvements, production standards, and policy revisions.

Qualifications

• Bachelor's degree in Business, Human Resources or Industrial Relations
• Minimum two (2) years experience in Labor/Employee Relations required
• Excellent customer service, written/verbal communications, analytical and problem-solving skills, interpersonal skills, and Microsoft Office (Word, Outlook, Excel, PowerPoint
• Strong administrative, interpersonal and organizational skills