STD Case Specialist

Location: Wellesley, MA

Onsite Flexibility: Remote

• Position Type: Contract
• Contract Duration: 6 months (with potential for extension or conversion to FTE depending on business needs)
• Pay Rate: $30.00 / Hour (USD)
• Shift / Schedule: Monday Friday, 8:30 AM 5:00 PM EST
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Come join a fantastic team in a fast paced and exciting work environment! Short Term Disability Case Specialists I are responsible for managing routine claims where duration guidelines and/or Clinical resources will assist in determining benefit periods.

• Work autonomously and in a team environment to ensure superior service to clients and claimants. Review claims and make final determinations of benefit approval or denial. Approve payment of claims within established limits utilizing Advance Pay and Close guidelines, when appropriate.
• Review duration guidelines and/or recommendations made by Clinical and/or Vocational resources to determine the proper disposition of claims.
• Document and act on Strategy Assessments to ensure that determinations are adjudicated in a timely, accurate, and efficient manner.
• Interpret contracts and ensures consistent, fair claims practices and adherence to appropriate laws, regulations, and procedures.
• Obtain backup documentation, as necessary, to substantiate a disability or communicate via telephone with employers, claimants, physicians, attorneys, and other resources.
• You may handle other related duties such as providing support to other Claims staff or assist in special projects or assignments as a result of business needs.

• Strong mathematical skills for calculations and claim payments.
• Judgment and decision making skills to adjudicate claims in accordance with policy provisions.
• A proven ability to comprehend and interpret legal and medical terminology in order to make final decisions to approve or further review claims.
• Excellent organization skills and an effective ability to multi-task.
• Effective communication with internal and external contacts and exposure to highly confidential information.
• Client service focus with a solution orientation.
• Effective analytical and problem solving skills.
• Ability to successfully cope in a fast-paced and demanding environment.
• Skilled at working autonomously regarding individual accountabilities and effectively in a team environment.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Demonstrated ability to work to deadlines with a high level of accuracy and attention to detail.
• Regular, reliable and predictable attendance on a full-time basis is also an essential function of this job.
• End user computing skills, including proven proficiency in MS Office Outlook, Word and Excel.
• Able to learn various computer applications.

• Associate or Bachelor degree
• Claim management experience

• Associate or Bachelor degree would be an advantage.

• 1 year of customer service or financial services experience.

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

• As part of the interview process, candidates will be interviewed verbally. Interview questions must not be shared with candidates in advance under any circumstances. Candidates must provide their responses during the live verbal interview.

This client is a leading global financial services organization operating across insurance, investments, and asset management, with a presence serving individuals, families, and communities around the world. The organization employs a broad range of professionals including claims specialists, case managers, financial analysts, and client service representatives who collaborate across dynamic, fast-paced teams.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-14846

#gttjobs

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.

There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers

Awards

SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015