Customer Service and Order Entry

Customer Service and Order Entry LHH Recruitment is partnering with a growing logistics company near Mesa who is seeking a Customer Service & Order Entry Specialist to support daily customer operations, process orders, and coordinate with internal logistics teams to ensure accurate and timely fulfillment. This role is fully onsite, Monday-Friday and is compensating up to $55,000
This is a great opportunity for someone who enjoys working in a fast-paced environment and balancing customer communication with administrative and order processing responsibilities.

Responsibilities

• Respond to customer inquiries via phone and email regarding orders, shipping updates, delivery timelines, and account information.
• Enter, review, and process customer orders accurately into the company's system.
• Monitor order status and coordinate with internal departments to ensure timely processing and delivery.
• Maintain accurate customer records, order documentation, and data within company systems.
• Resolve order discrepancies, address customer concerns, and communicate updates as needed.
• Assist with tracking shipments, coordinating deliveries, and providing order status updates.
• Support daily administrative tasks and general customer service operations.

Qualifications

• Previous experience in customer service, order entry, order processing, or logistics preferred.
• Strong attention to detail and organizational skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office and the ability to learn new software systems.
• Bachelor's degree preferred.
• Ability to work fully onsite Monday through Friday near Mesa. Interested? Apply now!

Pay Details: $50,000.00 to $55,000.00 per year

Search managed by: Cassandra Nienow

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.