Inside Sales Representative/Customer Service

Job Type: Full-Time

Industry: Manufacturing / Steel Processing

Experience: Manufacturing Sales (Required) | Steel Industry (Required) | B2B Sales (Required)

The organization specializes in processing steel bar products through a variety of value-added services, including grinding, straightening, heat treating, polishing, and custom cutting. Their products support a wide range of industries, including construction, agriculture, manufacturing, industrial equipment, and medical applications.

Responsibilities

• Develop new business through cold calling, prospecting, and responding to inbound inquiries.
• Manage customer relationships and maintain a regular call schedule with existing accounts.
• Respond to phone, email, and website inquiries from prospective customers.
• Prepare accurate quotes by utilizing inventory information, production capabilities, and material sourcing resources.
• Gather and document customer specifications to create purchase orders and work orders.
• Follow up on quotations and sales opportunities to increase conversion rates.
• Communicate pricing, lead times, terms, and service offerings to customers.
• Collaborate closely with purchasing, customer service, and operations teams to meet customer requirements.
• Provide market intelligence, customer feedback, and sales activity updates to management.
• Support marketing initiatives and business development campaigns to identify and qualify new opportunities.
• Submit weekly sales activity reports.

Qualifications

• Minimum of 2 years of manufacturing sales experience.
• Steel industry experience is required.
• Previous business-to-business (B2B) sales experience required.
• Experience selling steel bar products is preferred.
• Working knowledge of steel products and manufacturing processes.
• Strong verbal and written communication skills.
• Excellent customer service and relationship-building abilities.
• Strong problem-solving and organizational skills.
• Ability to work independently while contributing to a team environment.
• Goal-oriented with a strong drive to achieve sales objectives.

This opportunity offers the chance to join an established manufacturing organization and play a key role in driving continued growth and customer success.

Pay Details: $60,000.00 to $65,000.00 per year

Search managed by: Jenny Coyle

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.