Customer Service Representative

Required Qualifications

• Previous customer service or call center experience.
• Banking, financial services, credit union, or other financial-services experience preferred.
• Strong verbal and written communication skills.
• Strong problem-solving and active-listening skills.
• Ability to navigate multiple computer systems while communicating with customers.
• Strong attention to detail and accurate data-entry skills.
• Proficiency with Microsoft Office and basic computer applications.
• Ability to handle confidential and sensitive customer information.
• Ability to work in a fast-paced, high-volume environment.

BCforward is a leading workforce solutions company connecting skilled professionals with top employers nationwide. We are committed to empowering careers through meaningful opportunities, professional growth, and exceptional support throughout the employment journey.