Inside Sales Representative - Now Hiring

The OpportunityAre you a customer-first professional with a passion for providing solutions and support? Triangle Fastener Corporation is seeking a detail-oriented and service-driven Inside Sales Representative to join our team in our Baltimore, MD branch. You’ll serve as the first point of contact for walk-in, phone, and email-based customer inquiries, playing a vital role in ensuring a smooth and successful sales experience.In this position, you’ll support both individual customers and the Outside Sales team—managing quotes, orders, and day-to-day customer service that keeps projects on track and clients coming back.
About Triangle Fastener CorporationSince 1977, Triangle Fastener Corporation has been a trusted name in the construction industry. We are a leading wholesale distributor of standard and specialty fasteners, sealants, tools, and related construction products. With 30+ branches nationwide, we offer our Triangle Fastener-branded products to builders all across the U.S.
Why Join Us?At TFC, we know that our people are the key to our success. We offer a collaborative, supportive work environment with industry-leading benefits, including:

Medical, Dental, and Vision InsuranceSafe Harbor 401(k) with automatic employer contributionsCompany-paid short-term disability and life insurancePaid holidays starting Day 1Professional development through training and industry events

What You'll DoAs an Inside Sales Representative, your daily responsibilities will include:

Providing timely and accurate customer quotes via phone, email, and in-person inquiriesHandling walk-in sales and guiding customers through product selectionsEntering and processing orders with precision and speedCollaborating with warehouse and inventory teams to ensure stock levels meet demandCoordinating delivery schedules and providing updates to customersSupporting the Outside Sales team by managing backend processes and customer follow-upsMaintaining a clean and professional showroom and promoting featured productsAddressing and resolving customer issues proactively and professionallyPreparing and sending product samples, catalogs, and credit applicationsReviewing open sales reports and ensuring data integrityPulling counter orders as needed to ensure timely customer serviceWorking closely with the Branch Operations Manager and sales staff daily

What You Bring to the Table

RequiredPreferredExperience1+ year in customer service or related position3+ years in inside sales or similar positionEducationHigh School Diploma or GEDAssociate’s degree in business, sales, or related field
Skills & Abilities:

Proficient in Microsoft Office SuiteStrong multitasking and time management skillsExcellent communication skills, written and verbalA collaborative mindset with strong problem-solving abilitiesAbility to learn and operate company software, including CSDCustomer-centric mindset with a commitment to delivering on promises

Our ValuesTriangle Fastener Corporation is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Triangle Fastener Corporation's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.