Job Title: Operations CoordinatorLocation: Barrie, OntarioShift Time: 8:00am to 4:30pm (In-Office)Terms: Permanent Full-TimeSalary: Competitive, based on experienceReports To: Operations ManagerOpen Vacancy: YesSalary Range: $50,000.00 to $65,000.00
About Us: North American Freight Forwarding is a Canadian based company specializing in logistics services with specific strength in warehousing and distribution, LTL consolidations, expedites, full truckloads and specialized equipment service to and from Canada, United States and Mexico. As a professional international freight forwarder, we provide overseas import and export ocean and air freight services all over the world.
We seek out driven, talented individuals to join our team to meet and exceed our clients’ needs. We offer a rewarding career and brand that our employees are proud to represent.
Job Purpose:The Operations Coordinator plays a key role in our transportation operations, responsible for planning and executing full truckload (FTL) and less-than-truckload (LTL) shipments across Canada and the United States. As a valued team member, this individual ensures world class service levels for our clients by managing carrier relationships, negotiating rates, and proactively tracking shipments to completion.
Duties & Responsibilities:

Support company Objectives and Key Results (OKRs) by proactively contributing to initiatives that drive strategic goals and organizational success
Live our company core values and support a well-organized, respectful, and service-focused work environment
Arranging transport of import and export FTL and LTL shipments within and between Canada and the USA
Negotiating rates with Carriers
Quoting Customers
Track and trace shipments to destination
Communicating shipment details with customers and agents
Submitting documents to Customs Brokers
Arranging local pickups and deliveries
Calculating revenue and costs on shipment files

Mindset & Personality:

Customer Service Oriented: Client focused and provides exceptional experience for our customers
Responsive: Committed to a high level of responsiveness both inside our business and with our customers and vendors
Proactive: Takes initiative and an organized approach to day-to-day operations as well as future needs

Professional & Educational Background:

Minimum of 5 years' experience with Transborder Operations in the 3PL industry
Knowledge of National LTL/FTL type systems (I.e. Forward Air, Polaris, XPO)
Intermodal handling considered an asset
Experience working with Transportation Management Systems (TMS)
General knowledge of Canada & USA Customs cross border practices & procedures
Working knowledge of Loadlink
Experience with Tradeshow and White glove freight

Skills & Ability:

Communication: Has good listening skills and communicates effectively in both written and verbal formats including proficiency in spelling, grammar, and punctuation
Organization: Must be highly organized and detail-oriented when dealing with our fast- paced environment
Multi-tasking: Must have strong multi-tasking abilities, be proactive and adaptable based on the needs of the company and our client
Problem-solving: Strong ability to ‘think outside the box’ when dealing with complex requirements for clients

Effort & Working Conditions:

Office Environment

Why Join Us?

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing inclusive of:

Extended health benefits
Dental care
Vision care
Employee Assistance Program
Life insurance
RRSP/TFSA program
Engaging social activities and events throughout the year

Opportunity to shape client success and operational excellence in a dynamic logistics environment

North American Freight Group is a company that truly values its employees. The company fosters a supportive and collaborative work environment, where management encourages growth through mentorship and career development opportunities. We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges and respects the unique experiences, perspectives, and expertise of every employee. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the recruitment and position review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any particular accessibility needs and the organization will collaborate with the employee to address them. Artificial intelligence (AI) is not used during the hiring process.

Compensation details: 50000-65000 Yearly Salary

PI5070ca3529e8-31181-41685740

Logsitics Coordinator (FTL/LTL)

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