Commercial HVAC Service Manager

Benefits:

• 401(k) matching
• Competitive salary
• Health insurance
• Opportunity for advancement
• Vision insurance

Introduction:

The company was established in 1969 
We provide commercial, industrial and residential HVAC/R service, maintenance, new construction and retrofitting.

Job description: President’s “right-hand man”. 
We’re looking for a person whose competence and character can be trusted to assist the owner and CFO in taking the company through its next growth phase.

Desired personality traits:
Ethical.
Honest.
Smart.
Reliable.
Thoroughly organized.
Patient.
Respectful.
Confident.
Open-minded. 

Requirements:

• Maintain positive attitude of field personnel. 
• Report skill level, technical knowledge and overall performance to Mr. Johnson
• Be physically fit enough to frequently visit rooftops mechanical rooms, etc.

Expectations:

• Maintain positive attitude of field personnel.
• Report skill level, technical knowledge and overall competence of each service technician and installer on a regular basis (to be determined) to Daron Johnson. Reports will include callbacks, compliments, and digital photos of successes and mistakes.

Job description examples:

• Service, retrofit and installation and quality control.
• Training and continuing education. 
• Organization of technical literature both digital and hard copy so that anyone can use it.
• Dispatch assistance.
• Conduct safety meetings.
• Some estimating.
• Handle customer satisfaction issues.
• Safety – MSDS books, safety equipment, operating safety of service vans and delivery vehicles.

Pipeline projects (partial list):

1. Renovate current CRM.
2. Improve warehouse operations, parts and equipment procurement efficiency and effectiveness.
3. Improve company assets reliability by producing maintenance and tracking program.
4. Develop and implement apprentice advancement program.
5. Develop installer skill test.
6. Develop employee appreciation incentives.