Electrical Service Manager
•Today
| Verified Pay check_circle | Provided by the employer$90000 - $115000 per year |
|---|---|
| Hours | Full-time |
| Location | Seattle, Washington |
About this job
Job Description
Job Description
Description
Key Responsibilities
• Lead, coach, and develop a team of 8 to 10 residential electrical service technicians who diagnose and sell
• Hold a weekly 1:1 with every direct report and ride along across the Arlington to Puyallup service area
• Own the department numbers: close rate, average sale, department revenue, callback rate, and membership conversion
• Push close rate from about 65% to 70%+, keep average sale above $3,000, and keep callbacks under 10%
• Coach selling without high pressure, using the company sales system, ServiceTitan, and Rilla call coaching
• Own customer escalations and set the customer experience standard for the team
• Read the department P&L weekly and coach to it alongside the operations manager
Skills, Knowledge & Expertise
• Proven experience leading and coaching a customer facing sales or service team, in the trades or in another industry such as retail, automotive, or field sales
• You have rolled out a sales or service process to a team and kept coaching it until it stuck
• A track record of moving close rate, average ticket, or revenue through coaching, and you can walk through your numbers
• You love the work and you love to win: you know where you rank and you chase goals nobody asked you to
• No technical electrical background required, this is a coaching and sales leadership role
• Comfortable with KPIs and learning to read a P&L
• ServiceTitan experience is a plus, full training provided
• Coachable and eager to learn a proven service and sales system
• Valid driver license with a clean, insurable driving record
• Must pass a background check, drug screen, and MVR
Benefits
• $90,000 to $115,000 base salary
• Profit sharing once the company clears 10% net profit, with performance bonuses of $20,000 to $50,000 a year
• Weekly visibility into your department P&L
• Health, dental, and vision insurance, with 90% of employee premiums and 85% of dependent premiums covered
• 401(k) after 1 year with up to a 4.5% match
• Paid vacation and sick time that grows with tenure, from 40 hours vacation and 52 hours sick in year one up to 120 hours vacation after 5 years
• Company vehicle with take home privileges and a company laptop
• Full training on ServiceTitan, Rilla, and the company sales system
A growing Seattle home services company is hiring an Electrical Service Manager to lead its residential electrical service team. This is a coaching and sales leadership seat, not a technical one: you will develop 8 to 10 selling technicians, run the numbers that move the department, and help a strong team get even better. The department already runs around a 65% close rate and roughly $400K a month in sales, so the job is protecting a good team and pushing it to the next level, with a base salary, profit sharing, and full training on the company's systems.
Key Responsibilities
• Lead, coach, and develop a team of 8 to 10 residential electrical service technicians who diagnose and sell
• Hold a weekly 1:1 with every direct report and ride along across the Arlington to Puyallup service area
• Own the department numbers: close rate, average sale, department revenue, callback rate, and membership conversion
• Push close rate from about 65% to 70%+, keep average sale above $3,000, and keep callbacks under 10%
• Coach selling without high pressure, using the company sales system, ServiceTitan, and Rilla call coaching
• Own customer escalations and set the customer experience standard for the team
• Read the department P&L weekly and coach to it alongside the operations manager
Skills, Knowledge & Expertise
• Proven experience leading and coaching a customer facing sales or service team, in the trades or in another industry such as retail, automotive, or field sales
• You have rolled out a sales or service process to a team and kept coaching it until it stuck
• A track record of moving close rate, average ticket, or revenue through coaching, and you can walk through your numbers
• You love the work and you love to win: you know where you rank and you chase goals nobody asked you to
• No technical electrical background required, this is a coaching and sales leadership role
• Comfortable with KPIs and learning to read a P&L
• ServiceTitan experience is a plus, full training provided
• Coachable and eager to learn a proven service and sales system
• Valid driver license with a clean, insurable driving record
• Must pass a background check, drug screen, and MVR
Benefits
• $90,000 to $115,000 base salary
• Profit sharing once the company clears 10% net profit, with performance bonuses of $20,000 to $50,000 a year
• Weekly visibility into your department P&L
• Health, dental, and vision insurance, with 90% of employee premiums and 85% of dependent premiums covered
• 401(k) after 1 year with up to a 4.5% match
• Paid vacation and sick time that grows with tenure, from 40 hours vacation and 52 hours sick in year one up to 120 hours vacation after 5 years
• Company vehicle with take home privileges and a company laptop
• Full training on ServiceTitan, Rilla, and the company sales system
Nearby locations
Nearby Job Titles
Radiologic Technologist Jobs Truck Driver Jobs Driver Jobs Nursing Assistant Jobs Personal Care Aide JobsNearby Locations
Seattle, WA Jobs Bellevue, WA Jobs Redmond, WA Jobs Kirkland, WA Jobs Washington JobsNearby Companies
Providence Jobs U.S. Navy Jobs Care.com Jobs Blue Origin Jobs United Parcel Service JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1300960142 Posted: 2026-10-04 Job Title: Electrical Service Manager
Your Privacy Choices