Customer Service & Administrative Support Representative

Customer Service & Administrative Support Representative

Location: Pompano Beach, FL
Pay: $21.00 per hour
Schedule: Monday–Friday, 9:00 AM–5:30 PM
Job Type: Full-Time | On-Site
Opportunity: Long-term position with potential for permanent placement

Job Description

We are currently seeking a professional and dependable Customer Service & Administrative Support Representative to join a growing team in Pompano Beach.

The ideal candidate will have strong customer service and administrative skills, excellent communication, and the ability to stay organized while handling multiple responsibilities in a fast-paced office environment.

Key Responsibilities

• Answer incoming calls and assist customers in a professional and courteous manner.
• Respond to customer questions and provide accurate information.
• Perform data entry and maintain accurate customer and company records.
• Assist with general administrative and office support duties.
• Handle email correspondence and follow up on customer requests.
• Maintain organized files, documentation, and internal records.
• Coordinate information between customers and internal departments.
• Use Microsoft Outlook, Word, Excel, and other office systems.
• Assist with additional administrative tasks as needed.

Qualifications

• Previous customer service, administrative, or office experience.
• Strong verbal and written communication skills.
• Professional phone and email etiquette.
• Good organizational skills and attention to detail.
• Comfortable working with computers and entering information accurately.
• Experience with Microsoft Office, including Outlook, Word, and Excel.
• Ability to multitask and manage priorities effectively.
• Dependable, professional, and comfortable working in a team environment.
• Must be available to work on-site Monday through Friday, 9:00 AM–5:30 PM.