bilingual medical office assistant

The Bilingual Medical Office Assistant plays a vital role in ensuring smooth operations within a clinical setting by supporting patient scheduling, managing medical records, and serving as a key point of contact for patients. This role requires proficiency in both English and Spanish to effectively communicate with a diverse patient base and provide exceptional front desk support.

Responsibilities

• Schedule patient appointments and manage calendar coordination
• Manage and update patient medical records accurately
• Provide excellent customer service and assist patients in English and Spanish
• Coordinate front desk activities and handle patient communications
• Perform data entry tasks and maintain confidentiality of patient information
• Support daily operations of the clinic’s front office
• Offer multilingual support to enhance patient experience

Preferred Qualifications

• Entry-level experience in medical office administration
• High school diploma or equivalent
• Strong customer service skills
• Proficiency in English and Spanish communication
• Experience with data entry and scheduling software
• Attention to detail and strong time management abilities
• Understanding of confidentiality protocols in healthcare settings

staffing agency, recruitment, temp-to-perm