Server

Black Rock Bar & Grill is an award winning steakhouse specializing in steaks served on a 755°ree; tabletop sizzling stone. This Rock Style Cooking creates a memorable dining experience making Black Rock the ideal restaurant for special occasions, as well as for everyday dining with friends and family.

We are Michigan's favorite steakhouse. We are opening locations nationwide and are currently accepting applications for the following position:

• Server

A Server is responsible for representing Black Rock Bar and Grill by providing guest service that exhibits professionalism, attention to detail, and the desire to create a welcoming environment. She/he will work directly with other team members to ensure that the guests’ visit exceeds their expectations.

ESSENTIAL REQUIREMENTS & KEY RESPONSIBILITIES:

• Arrives to work on time as scheduled in full uniform

• Greet guests in a warm and friendly manner while also acknowledging all guests that come within five feet

• Follows the steps of service as defined in the training materials

• Provides highest level of service by adhering to all Black Rock Bar and Grill service standards

• Fulfills all job responsibilities in order to contribute to a “one great shift” operation

• Serves alcoholic beverages in accordance with company standards and state alcohol service requirements

• Work directly with other FOH team members to ensure all of the guest’s needs are fulfilled in a timely manner

• Ensure menu knowledge to address guest’s questions; including food allergy issues

• Able to handle hot plates up to fifteen pounds

• Ability to explain and educate guests about stone cooking.

• Quick learning skills.

• Proper food handling and sanitation of work areas; to include ensuring cleanliness of restrooms upon departure

• Interact with guests to create Black Rock raving fans.

• Maintain neat and organized server stations and FOH work areas; to include sweeping and mopping as needed

• Accomplishes all running and end of shift side work; including ensuring work areas are stocked and ready for the next scheduled server to take over; ensures cleanliness upon departure from restrooms

• Notifies management immediately of any potential issue with guests, team members, and/or long ticket times