Turf Equipment Technician / Mechanic

Purpose: 

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned turf equipment. May require some direction or guidance from the Service Manager or Shop Foreman. 

Responsibilities: 

• Maintains current knowledge of John Deere and competitive products. 

• Performs diagnostics and repairs on John Deere and competitive equipment and technology.  Equipment type but not limited to:  Skid loaders, Mini Excavator, 4 wheel front loaders, Compact Utility Tractors, Utility Vehicles, Commercial and Residential mowing equipment.

• Extensive diagnostic and repair capabilities for 2 stroke and 4 stroke small engines.

• Mentors Service Technician Trainees and Service Technicians 

• Provide delivery support as needed, ie… equipment pick up and or delivery

• Conducts or supports customer clinics 

• Performs diagnostics and repairs in the field as required 

• Accountable for billable time and assigned work orders 

• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information 

• Participate in John Deere University and Dealer Training programs required for the development of skills and knowledge 

• Operates and maintains vehicles, tools and equipment required to perform job responsibilities 

• Maintains a clean work area and performs work in a neat and orderly fashion

• Follows all safety rules and regulations in performing work assignments 

• Maintains current knowledge of John Deere and competitive products 

• Be able to lift 50 lbs

• Additional duties as assigned

Physical Requirements:

• Ability to stand and walk for extended periods (typically 6–10 hours per shift) on concrete shop floors.

• Frequent bending, kneeling, crouching, and stooping to access low-mounted components and equipment.

• Ability to reach, stretch, and work overhead when servicing equipment or mounted components.

• Regular use of hands and fingers for fine motor skills, including handling tools, small parts, and diagnostic equipment.

• Ability to lift, carry, push, and pull up to 50 lbs occasionally (and lighter weights frequently), with or without assistance.

• Capability to maneuver equipment and parts, including loading/unloading machines or components.

• May require climbing ladders or step stools to access equipment.

• Ability to operate shop equipment such as hoists, jacks, forklifts, and diagnostic tools. 

Work Environment / Exposure:

• Regular exposure to noise, vibration, fumes, oils, grease, and dust in a shop environment.

• Work performed in varying temperatures (heated shop, open bay doors, occasional outdoor work).

• Exposure to moving mechanical parts and electrical systems.

• Use of personal protective equipment (PPE) such as gloves, eye protection, and hearing protection.

Physical Capabilities:

• Sufficient vision (close and distance) to inspect parts, read manuals, and perform diagnostics

• Adequate hearing ability to diagnose engine performance and detect mechanical issues

• Ability to work in awkward positions for extended periods (under equipment, tight spaces)

• Ability to perform repetitive motions such as wrenching, fastening, and tool operation

Additional Specific Notes 

• Frequent handling of mowers, compact tractors, handheld equipment (chainsaws, trimmers, blowers)

• Occasional equipment transport or yard movement

• Work pace may be seasonally demanding (spring/summer peak for turf equipment)

Experience, Education, Skills and Knowledge: