Frontline Adjuster Clerk

Company Overview

Fred Loya Insurance is a rapidly expanding auto insurance provider dedicated to offering affordable, dependable coverage with a focus on community engagement. Since 1974, we have grown into one of the largest Hispanic-owned insurance companies in the United States, with a strong presence across multiple states and plans for continued growth.

Responsibilities

• Perform a variety of clerical duties
• Process and document information in claims system from sources such as incoming letters and phone calls
• Input medical information to claims system
• Run claims related reports and other reports as needed
• Interpret the insurance policy and determine if coverage is afforded.
• Interpret the traffic laws according to the state, city where accident took place and determine if insured contributed to the accident.
• Offer customer service to both our internal and external customer.
• Explore, analyze and evaluate information
• Guide customer through the claims process.
• Handle conflict resolution
• Review estimates/damages being claimed
• Identify potential fraud indicators
• Secure statements, identify exposures, and reserve accordingly.
• Other duties as assigned by management or as needed.

Qualifications

• Meet state licensing requirements
• Be able to work flexible hours
• Have the ability to work independently
• Excellent organization skills
• High school diploma or college preferred
• Must speak clearly and professionally

Education/Experience

• Insurance related experience preferred
• P&C Licensed

Join us as a Frontline Adjuster Clerk where your proactive approach will help us deliver outstanding service while supporting our mission of integrity and community involvement!

#CLAIMS

Req#839110221

FRED LOYA INSURANCE

Fred Loya Insurance, a leading provider of no-hassle auto insurance since 1974
Rated Top 4 in Texas as “Best cheap car insurance in Texas for 2021” by Market-Watch a subsidiary of The Dow Jones
Currently doing business in 13 states and expanding