Import Specialist III

Job Duties and Responsibilities

Relationships & Collaboration:

• Build strong relationships with freight forwarders, brokers, and external companies.
• Work with supply chain and procurement teams to streamline import operations.
• Act as a liaison between customs authorities and the organization.
• Provide import guidance and training to internal teams.

Compliance & Documentation:

• Ensure import compliance with all regulations and efficient delivery of goods.
• Review and process import documentation, resolving any errors or compliance issues.
• Classify and valuate imported goods according to US Harmonized Tariff Schedule and company standards.
• Determine tariffs, duties, taxes, and other regulatory requirements.
• Identify and ensure compliance with Partner Government Agencies regulations.
• Maintain a detailed database of import materials and transactions.
• Create and manage written procedures for each account, including classifications, fees, and processes.
• Stay up-to-date on U.S. Customs regulations and trade publications.
• Knowledge of ECCN and USML classification process

Problem Solving & Process Improvement:

• Resolve import issues (delays, documentation errors, non-compliance) and communicate with supervisors.
• Monitor trade agreements, tariffs, and regulatory changes for potential impact.
• Analyze import data to identify inefficiencies and improve processes.
• Assess and mitigate import-related risks (legal, financial, compliance).
• Conduct shipment inspections and audits to ensure quality and adherence to terms.

Minimum Qualifications Including Education and Experience in Related Fields:

• Undergraduate degree and 3-5 years of related experience and training, or equivalent combination of education and experience 
• Intermediate to Advanced skills in Microsoft applications and SAP (or similar planning and scheduling modules) 
• EAR and ITAR knowledge to process licenses with the respective government agencies
• Experience with the ACE (Automated Commercial Environment) Portal 
• Must be able to work in a fast paced, diverse team environment
• Good communication and organization skills and a strong attention to detail are required   
• In-depth knowledge of supply chain management systems and procedures 
• Excellent telephone mannerism with outstanding customer service skills 
• Adaptable, flexible and has the ability to adjust plans depending on urgency of tasks 
• Possess strong planning, analytical, and negotiation skills  

Additional Preferred Qualifications Including Certificates, Training, Licenses, and Experience:

• NCBFAA-National Customs Broker Association of America - Certified Customs Specialist          
• Previous experience working in the Machine Tool Industry
• Working knowledge SAP
• Denied party list screening 
• Supervisory and Leadership experience
• Additional languages (German and or Spanish)

Other (Supervisory Responsibilities, Physical Demands, Travel):

• Occasional local and overnight domestic and international air travel required
• Occasional lifting of up to 20 lbs with or without the assistance of crane operation
• Ability to reach in all directions, bend, twist, stoop, sit, kneel, crawl, push and pull

Competencies:

• Time Management
• Thoroughness
• Communication Proficiency
• Teamwork Orientation
• Ethical Conduct
• Compliance Focus