Front of House Manager

Benefits:

• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance

Front of House Manager Pittsburgh, PA 

Compensation: Competitive salary 

Perks: Health insurance, meal discounts, paid time off, leadership training

About Us:

At Palm Palm, we’re all about bold flavors, vibrant energy, and exceptional hospitality. Our small plates concept thrives on speed, teamwork, and creating unforgettable dining experiences. If you love a fast-paced, guest-focused environment and enjoy leading from the floor, we want to meet you.

Position Summary:

The Front of House Manager is a key part of our leadership team, responsible for creating a seamless guest experience and supporting the day-to-day operations of the dining room and bar. You’ll coach and lead the FOH staff, handle real-time problem-solving, and help maintain the high standards that make our restaurant stand out.

What You’ll Do:

• Oversee daily FOH operations, ensuring top-notch service during high-volume shifts
• Lead, train, and schedule hosts, servers, bartenders, and support staff
• Manage floor presence and act as a service leader during peak hours
• Resolve guest concerns with professionalism and urgency
• Maintain a clean, organized, and hospitable environment
• Work closely with the General Manager and Kitchen Manager for smooth shift coordination
• Assist with hiring, onboarding, and ongoing staff development
• Ensure compliance with health and safety regulations
• Monitor FOH inventory (supplies, service tools, bar stock, etc.)
• Track guest feedback and contribute ideas for service improvements

What We’re Looking For:

• 2+ years of FOH management or supervisory experience in a high-volume restaurant
• Exceptional communication and leadership skills
• A hands-on, floor-focused leadership style
• Strong organizational and time management abilities
• Comfortable working in a fast-paced, high-energy environment
• Proficiency in POS systems and basic restaurant reporting
• Passion for hospitality and team building

Bonus Points If You Have:

• Experience with small plates or shared dining concepts
• Bar management or wine knowledge
• Bilingual (English/Spanish) a plus

To Apply:

Send us your resume and a quick note about why you thrive in fast-paced restaurant settings. We’re excited to meet leaders who love people, food, and service as much as we do.