Unit Supervisor (PAT SUPP SVC SUPV 1)

The Hospital Unit Supervisor (Patient Support Services Supervisor) in the Davis 3 / Tower 3 department at UC Davis Medical Center supervises and supports non-RN personnel. Under the direction of the department manager, the role of the Hospital Unit Supervisor position is to provide immediate supervision of the Hospital Unit Service Coordinator 3s, Birth Certificate Clerks, and other administrative, para-technical, and volunteer staff as assigned. This position is responsible for oversight and supervision of day-to-day operations and general administrative support.

Apply By Date: October 8th, 2026 at 11:59pm PST.

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• American Heart Association (AHA) Basic Life Support (BLS) or UC Davis Health CPR within 3 months of hire
• Bachelor's degree in related area and/or equivalent experience/training
• Experience working in a similar inpatient or clinical setting.
• Supervisory experience, or a combination of similar leadership experience and/or training
• Demonstrated analytical experience
• Experience establishing and maintaining effective working relationships
• Experience conducting group and individual training sessions
• Experience preparing reports, memorandums and documents
• Ability to read, write, speak, and understand the English language.
• Skills to supervise an administrative and/or para-technical team and to manage multiple competing priorities in a fast-paced, dynamic environment.
• Supervisory skills related to recruitment, organizing, scheduling, and assigning work, training and evaluating work performance, implementing counseling, discipline and corrective actions.
• Strong knowledge of patient care support activities, systems, external regulations. and internal policies.
• Knowledge of Fair Labor Practices and Collective Bargaining Agreements.
• Ability to identify, analyze, report and resolve problems accurately and timely.
• Working knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources maters and employee performance.
• Detail oriented with the ability to apply analytical and critical thinking skills to quickly analyze problems, determine appropriate level of intervention, and apply effective solutions.
• Strong interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants and outside agencies
• Knowledge and ability to exercise discretion, use good judgment and maintain confidentiality
• Solid interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants, and outside agencies
• Ability to maintain composure, respond calmly, and use sound judgment during medical emergencies
• Knowledge of and ability to follow appropriate infection control techniques to safeguard other patients and visitors from infected patients
• Knowledge of business software and specialized applications and data management systems used in nursing units or departments
• Skilled in written and verbal communication, with the ability to convey complex clinical and technical information in a clear and concise manner, and to produce a variety of reports and analyses
• Ability to maintain a culture that values diversity, respect and accepts the contribution of others, and supports open communication
• Skills to work accurately and quickly under pressure
• Organizational skills to provide direct supervision to licensed and unlicensed employees
• Ability to appropriately use available resources (personnel and equipment/supplies) to ensure that the patients on a specific unit receive safe, appropriate patient care during the course of a shift
• Ability to coach and mentor employees, promoting teamwork and encouraging professional development
• Demonstrated focus on quality improvement and demonstrated commitment to pursuing progress and striving for excellence
• Ability to take personal responsibility for own actions and act with integrity
• Strong productivity focus and commitment to generating quality work and providing quality service in an efficient cost-effective manner
• Demonstrated commitment to fostering a community in which all staff work together to identify and achieve common goals and create an environment of collegiality and trust
• Proficiency in Microsoft Excel and Office 365 (including OneDrive and SharePoint)
• Strong computer literacy and skills including EMR, ANSOS, e-mail, and electronic calendaring systems.

Preferred Qualifications

• Experience with data reporting and analysis (Ex. PowerBI, Tableau, Smartsheets)
• Experience with personnel management and staff scheduling
• Experience with Epic
• Experience with cross-functional collaboration between clinical and administrative teams
• Knowledge of University policies and procedures.
• Strong computer skills in EcoTime and Aggie Service

Key Responsibilities

• 25% - Supervisor Responsibilities
• 60% - General Administrative, Leadership, and Coordination Support for Unit
• 15% - Professional Development

Department Overview

The University Birthing Suites is a birthing center with facilities that can accommodate patients in various phases of observation, antepartum labor and delivery. The unit includes two operating rooms and two recovery rooms, permitting family access for instant bonding. Our on-site obstetric emergency department is also available for evaluation of obstetric issues 24/7. The Women's Pavilion is a 24-bed unit which consists of antepartum, postpartum as well as medical-surgical patients. Both units have a normal newborn nursery; however, most infants remain in their mother's room for family-centered bonding after their initial assessment. Both units serve a very diverse population spanning over 33 counties; our highly skilled perinatologists receive referrals from throughout this geographic region for high-risk pregnancies, fetal surgeries, and pregnancy terminations. We have a robust fetal care and treatment center and family planning department that contribute to our patient population needing pregnancy termination for various indications including for maternal, fetal and elective indications. Comprehensive patient care is provided by a collaborative team which includes registered nurses, medical students, interns, residents and faculty physicians; the team also includes unit clerks, social workers, dietitians and physical therapists.

POSITION INFORMATION

• Salary or Pay Range: $34.29 - $61.20
• Salary Frequency: Hourly
• Salary Grade: Grade 21
• UC Job Title: PAT SUPP SVC SUPV 1
• UC Job Code: 004191
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): 0730 - 1530, Monday-Friday
• Location: Main Hospital (HSP001)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting or or .

• High quality and low-cost to choose from to fit your family's needs
• UC pays for and coverage for you and your family
• for eligible employees including Pension and other Retirement Saving Plans
• Supplemental insurance offered including , , , , accident, critical illness and hospital indemnity
• , , and for eligible employees
• and Family Care discounts and resources
• to support thriving in all aspects of employee's lives
• On-site including access to free mental health services
• Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
• Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
• Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
• Access to free professional development courses and learning opportunities for personal and professional growth